Jim Ellis Kia of Kennesaw

Professionalism Robbie put mind at ease and kept me abreast if the progress. It made the experience pleasant considering the circumstances. I even brought in our ot Robbie put mind at ease and kept me abreast if the progress. It made the experience pleasant considering the circumstances. I even brought in our other Kia for Service the same week. More

A Happy Customer The overall experience was pleasant. I was in and out with the vehicle I wanted, and in a reasonable time. No one tried to pursued me to get a vehicle The overall experience was pleasant. I was in and out with the vehicle I wanted, and in a reasonable time. No one tried to pursued me to get a vehicle they wanted me to have. Everyone was friendly, professional, and knowledgeable about the vehicle I purchased. After a couple of weeks of driving, I am very pleased with my 2019 Kia Sportage. Thanks guys! Oh, 5 stars are tough to obtain. More

Wonderful service We came in for an oil change on our Kia Forte without an appointment. We were taken in and seated comfortably. Our car was swiftly taken back for th We came in for an oil change on our Kia Forte without an appointment. We were taken in and seated comfortably. Our car was swiftly taken back for the oil change. It was an overcast day and since the oil change could take a while, we decided to go for a walk. Diane in service, came out to us holding two umbrellas "just in case". While on our walk, it started to sprinkle, then pour! We were so grateful for the umbrellas and the promptness, thoughtfulness and professionalism of the staff! And, we didn't get drenched. More

Smooth and no problems with the recall repairs! Diana took great care in helping me and communicating with me on my repairs. She called me to let me know when it was ready and had it done when I tol Diana took great care in helping me and communicating with me on my repairs. She called me to let me know when it was ready and had it done when I told her I needed it! Thank you! More

Quick and easy VIP service. Friendly staff that is eager to give you whatever is needed to make your visit efficient and take good care of you and your vehicle. Friendly staff that is eager to give you whatever is needed to make your visit efficient and take good care of you and your vehicle. More

Great and fast service After making an initial decision, we found the car we wanted at Jim Ellis Kia in Kennesaw, which is far from our house. David was awesome over the pho After making an initial decision, we found the car we wanted at Jim Ellis Kia in Kennesaw, which is far from our house. David was awesome over the phone, answering questions and providing photos of the actual car on the lot. When we arrived the next day, Zak was very helpful and moved us through quickly, explaining everything along the way. Chris handled all the final financing process very quickly. All in all, we were out with our new car in under 3 hours. More

Easy and amazing! Corie Anziano was so wonderful! She made the buying process so easy and explained every little detail to me about financing a pre-owned vehicle vs new Corie Anziano was so wonderful! She made the buying process so easy and explained every little detail to me about financing a pre-owned vehicle vs new vehicle. She was so kind and sweet. I was so lucky to have such a great and knowledgeable sales woman. More

Efficient and Professional Customer Service 12V charger was not working. Robert ordered the parts; once the parts arrived received an email that they were in and scheduled an appointment. Team g 12V charger was not working. Robert ordered the parts; once the parts arrived received an email that they were in and scheduled an appointment. Team greeted me immediately upon arrival. Robert checked me in, Leah set me up with a courtesy loaner. Everything was done in a few hours. Perfect! More

Professional, kind, and non aggressive! James was a wonderful sales person, very professional, knowledgeable, and kind. The atmosphere at Jim Ellis is way better than most places! Would rec James was a wonderful sales person, very professional, knowledgeable, and kind. The atmosphere at Jim Ellis is way better than most places! Would reccomend going in and giving them a chance to earn your business. More

Tire replacement program I came in wit a nail in my tire, my first flat tire since I purchased my Kia in 2016. Miranda was quick and ready to help. She went straight to it. Al I came in wit a nail in my tire, my first flat tire since I purchased my Kia in 2016. Miranda was quick and ready to help. She went straight to it. Although the wait was long I left there with a new tire and no additional cost. Thank you for your help Miranda! More