Jim Ellis Kia of Kennesaw

Excellent service as always . Diana Bell never fails to impress with her service and support. always knowledgeable and professional and delivers the best results with her de . Diana Bell never fails to impress with her service and support. always knowledgeable and professional and delivers the best results with her dedication to customer service and support. More

Amazing Jim Ellis is a great place for service and buying a car they are friendly and very helpful they have everything you need while you wait for whatever r Jim Ellis is a great place for service and buying a car they are friendly and very helpful they have everything you need while you wait for whatever reason you are there. More

Not coming back 03/16/2019 The Customer service i Received was ok. When I walked in it took about 5 min before anybody ask how they can help. the rep i worked with had ok custom The Customer service i Received was ok. When I walked in it took about 5 min before anybody ask how they can help. the rep i worked with had ok customer service skills wasn't really that friendly just Matter of Fact about everything . This is my 2nd time coming first was a recall on my car that i worked with Lavar. I came back for a oil change and ask what was all included and the girl i worked with looked at me like deer in head lights . I wont me back its a closer one on cobb parkway Ed Voyles Kia. - N. Cade More

First Service Experience was Stellar! I went for my very first service appointment, and it was wonderful. I had several questions about my car and Diana quickly answered them all. I really I went for my very first service appointment, and it was wonderful. I had several questions about my car and Diana quickly answered them all. I really enjoyed the complimentary oil change, plus they washed & vacuumed my car too! All of that free of charge! They had me in & outta there in under an hour like a NASCAR pit crew. I would highly recommend getting a new car from Zak & later visiting Diana for your service needs. More

Great customer service I have nothing but good things to say about my experience. After using the KIA dealership on Cobb Parkway in Marietta and being so frustrated with try I have nothing but good things to say about my experience. After using the KIA dealership on Cobb Parkway in Marietta and being so frustrated with trying to get in touch with them or even talk to some one there I decided to drive a little further to see if there was any place out there that really offered Customer Service. This was the best experience anyone could ask for when car service. I have made the change and so happy I made the drive. They have me for life now,. More

It was awesome! The crew and processor were very nice. They were informative and nice to my daughter. I did not wait that long as well. Thanks for everything! The crew and processor were very nice. They were informative and nice to my daughter. I did not wait that long as well. Thanks for everything! More

Best Service Ever Robert cared for me from start to finish. I got a deal in tires. I was chauffeured to and from my job. I felt as if I was Kia Royalty. All that w Robert cared for me from start to finish. I got a deal in tires. I was chauffeured to and from my job. I felt as if I was Kia Royalty. All that was missing was the paparazzi! More

Woulderful Will send family and friends to this location . Zach was the very best at his job . Nice patient with me.He was th very best. Will send family and friends to this location . Zach was the very best at his job . Nice patient with me.He was th very best. More

Always the best! I bought my car there in 2014. From my first oil change Robert Brooks has always taken care of me. Very honest and straight to the point. He never has I bought my car there in 2014. From my first oil change Robert Brooks has always taken care of me. Very honest and straight to the point. He never has tried to haggle me like some Kia dealerships I have been too for my service maintenance. I moved to Florida 3 yrs ago and came back and was relieved to know Robert was still there. More

Criminals or incompetent I was charged for work that was not performed. When I pointed it out, I was given a refund. They attempted to upsell me for brake service by telling I was charged for work that was not performed. When I pointed it out, I was given a refund. They attempted to upsell me for brake service by telling me that my front brakes were at 2% but they never took my tires off. Per a previous recall they claimed to have changed the engine on my car but I doubt that service ever happened. They can't confirm it for me. Avoid this place. More