Back

Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.3
6,526 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
Contact Dealership

1221 Auto Park Drive

Kennesaw, GA

30144

Directions

By Type

Showing 6,526 reviews

March 28, 2019

deal i wll regret Manager was way to pushy. sales person needed more knowledge of people, product and overall job. spent way to long at dealership due to the fact manag More

by GENEANDSANDIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Borjnordi, Chris Turner, Takin Arshad
Mar 29, 2019 -

Jim Ellis Kia of Kennesaw responded

Hi Gene, We sincerely apologize that you felt that way during your experience. Kevin called your wife, Sandie this morning and she felt everything went well, we are sorry it did not feel that way for you. We'd be happy to discuss anything regarding your deal or your car at any time, we sincerely appreciate your business. Thank you, Jim Ellis Kia of Kennesaw Management

March 28, 2019

Excellent experience Loving working with Diana Bell. Well prepared the documents and offered me good price. I will recommend my friends to go with Diana Bell definitely! More

by TIANKUNZHAO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Apr 08, 2019 -

Jim Ellis Kia of Kennesaw responded

Congratulations on your new vehicle! We're happy to hear Diana was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Jim Ellis Kia of Kennesaw

March 27, 2019

Replacement/Installation windshield washer motor pump Diana Bell met with us promptly at the appointed time, listened to our problem, then facilitated the replacement and installation of the defective par More

by Mike2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Apr 04, 2019 -

Jim Ellis Kia of Kennesaw responded

We are pleased to hear Diana took great care of your KIA! Please let us know if there is ever anything else we can do for you! Safe travels!

March 26, 2019

Very customer service oriented. The customer service was outstanding, not pushy and willing to answer your questions. Works with the buyer to ensure a pleasant experience. Tracy Mc More

by prepwilson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracy McFadden
Apr 01, 2019 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your response to Tracy's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 26, 2019

oil change Love working with Diana Bell. Always had great service. Love getting my car washed every time I come in. The service done on my car has always been gr More

by STELLA4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Apr 01, 2019 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests! If you have any further questions, please give us a call. We're always happy to help!

March 26, 2019

Service It was a great experience. Diana helped out a lot and filled me in on certain things I didnt know I needed to be serviced and benefits I was not aware More

by JOHNSONRYDELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Apr 01, 2019 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests! If you have any further questions, please give us a call. We're always happy to help!

March 26, 2019

New to the area and a Happy Camper This location provided great customer service, nice waiting area, and a great complimentary car wash. I will definitely be back. Please keep up the More

by DLEGAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell, Jason Dale
Apr 01, 2019 -

Jim Ellis Kia of Kennesaw responded

It is our commitment to provide our customers with clean and comfortable facilities as well as professional and top notch customer service! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

March 26, 2019

Right Car Right Price Had been shopping for a CPO Optima, Accord, or Camry. After visiting multiple dealers Jim Ellis came through with the best price, great service, and a More

by Julian Benton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Hendrix, Amber Turner
Apr 01, 2019 -

Jim Ellis Kia of Kennesaw responded

Julian, congratulations on your new car! We understand it is a big decision where you purchase your vehicle from so we are glad we could provide you with the best deal and service. Please don't hesitate to reach out to us if there's anything more we can do!

March 26, 2019

Great customer service There is another Kia dealership closer to me, but they don’t come close to the customer service level of Jim Ellis. Very good customer service. More

by MARLA.FENNELL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Apr 01, 2019 -

Jim Ellis Kia of Kennesaw responded

Marla, thank you for writing this fantastic review and giving our dealership such a high star rating! If you have any further questions, please give us a call. We're always happy to help!

March 25, 2019

Great customer service. Only problem I had was having to wait so long. I had an appointment at 8:30 but it seemed 40 other people had the same appointment. More

by TRALLIS.LINGERFELT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Mar 27, 2019 -

Jim Ellis Kia of Kennesaw responded

Thanks for your honest feedback. Please let us know if there is ever anything else we can do for you! Safe travels!

...
482
...