Jim Ellis Kia of Kennesaw

Oil Change Quick service & friendly employees. Robbie is always quick to check in and gets right to the point & even throws a little humor in to it. Quick service & friendly employees. Robbie is always quick to check in and gets right to the point & even throws a little humor in to it. More

Purchase of 2016 Kia Sorento SXL Jimmy Hendrix was very personable and helpful. Chris Turner very efficient. Robbie Brooks friendly, knowledgeable and helpful by assisting me with o Jimmy Hendrix was very personable and helpful. Chris Turner very efficient. Robbie Brooks friendly, knowledgeable and helpful by assisting me with obtaining and programming a second keyless remote. More

Flat tire They were quick to determine the reason for the flat. Showed me where it was located and advised me that it could be repaired. However, the dealersh They were quick to determine the reason for the flat. Showed me where it was located and advised me that it could be repaired. However, the dealership does not repair flats. The service manager Diana Bell gave me several options in the area that repair flats. The service was wonderful. However, I pay thousands of dollars for my Kia Sorento. It is incomprehensible that the dealer would not repair a quick flat. Especially since I purchased my vehicle at this dealership. More

3/29/19 Service and Detailing Excellent service. Diana is always professional, kind, attentive and efficient. Chris was courteous, knowledgeable and timely. The detailing job ma Excellent service. Diana is always professional, kind, attentive and efficient. Chris was courteous, knowledgeable and timely. The detailing job made my 2016 Sorento like new. I trust the service team that they will be honest w me and never sell something I don’t need. Thank you. More

Excellent Service Robbie is the absolute best. Always takes great care of me, I truly appreciate him for all he does and his hard work with the company. Robbie is the absolute best. Always takes great care of me, I truly appreciate him for all he does and his hard work with the company. More

It took so long My service adviser was very nice and explained all very well. The service of my car took so long. My car was dropped off around 11:30 am and I was My service adviser was very nice and explained all very well. The service of my car took so long. My car was dropped off around 11:30 am and I was told that I would get a call when the car was ready. No one called me. I went to pick up my car at 3:00 pm and I saw my car in the back parking lot. it was done. I had to wait around 20 min until my adviser would give me my key. He asked me if I would like to wait for another 15 min for the car to be washed. The car must have been washed by the time I arrived. I said no. I couldn't wait longer. Then, he said that the receipt wasn't ready, he will email it to me. and.... I haven't gotten any email with my receipt yet. More

Satisfied Customer I brought my car in at 7:30 that morning. Jason Dale was very helpful and professional. I needed a ride to work and he was able to assist with that I brought my car in at 7:30 that morning. Jason Dale was very helpful and professional. I needed a ride to work and he was able to assist with that also. The crew made me feel for comfortable and relaxed that I was not going to be taken advantage of as a single female bringing her car in to be evaluated for repairs. Jason also asked if I wanted the complimentary detail and they did an excellent job. I am a truly satisfied customer More

Fast and easy The last time I came in for a tire rotation and oil change it took the usual long length but, this time when Chris came to get me I was shocked that i The last time I came in for a tire rotation and oil change it took the usual long length but, this time when Chris came to get me I was shocked that it was already done. More

Quick and to the Point We were greeted within minutes of walking up. James, our sales guy answered all our questions, took us for a test drive, introduced us to the manager. We were greeted within minutes of walking up. James, our sales guy answered all our questions, took us for a test drive, introduced us to the manager. No sales pressure. We went home to do a little more research. Texted and emailed with Amber, the numbers lady, and had a final number by the end of the day. Went back the next day, signed paperwork, and had a new car. We never felt pressured or hassled. More