Jim Ellis Kia of Kennesaw

Great Service Experience They were able to accommodate us every step of the way, from getting us in over the weekend, to getting us a loaner. Diana and her team were wonderfu They were able to accommodate us every step of the way, from getting us in over the weekend, to getting us a loaner. Diana and her team were wonderful. More

On time and courteous I took my car in for AC repair. Let me just say I also took it to another Kia dealership (Atlanta West Kia) who didn't want to correctly repair my veh I took my car in for AC repair. Let me just say I also took it to another Kia dealership (Atlanta West Kia) who didn't want to correctly repair my vehicle. When I took it to Jim Ellis Kia they repaired it instantly. More

Great Everything was great . It took a little bit longer than I expected, but that’s because there was multiple people that had the same appointment as me . Everything was great . It took a little bit longer than I expected, but that’s because there was multiple people that had the same appointment as me . More

Highly recommend Everyone took good care of me and answered all questions I had. Made me feel comfortable and made the process easy going. Definitely would recommend Everyone took good care of me and answered all questions I had. Made me feel comfortable and made the process easy going. Definitely would recommend More

The future will tell Great car the Telluride, when you come in ask for a senior sales person. Need to listen to customer’s wants better. Be prepared to spend 3 hrs to comp Great car the Telluride, when you come in ask for a senior sales person. Need to listen to customer’s wants better. Be prepared to spend 3 hrs to complete the sale so arrive early. Nice people. Sales manager very pushy. More

Best experience yet I have been coming here for a few years and now it just feels like it's a more positive vibe. I pulled in the bay area place and a new guy walked up t I have been coming here for a few years and now it just feels like it's a more positive vibe. I pulled in the bay area place and a new guy walked up to me and asked how he could help me. Its normally "Do you have an appointment " I did this time and it didnt seem to matter the man that I later found out from the service person was the new manager actually made me feel welcome. Thank you for making me believe in Kia again. Keep up the splendid work. More

Not a typical Kia owner I’ve known the service manager Chris Ford since he was at Curry Honda. I’ve followed him to Kia (Although I don’t drive a Kia) because of one reason. I’ve known the service manager Chris Ford since he was at Curry Honda. I’ve followed him to Kia (Although I don’t drive a Kia) because of one reason... he does what he says when he said he’d do it. I wish I could get my own employees to act more like that. Highly recommended. More

soul ev The service was more than I expected. Even with losing their Ev specialist they got another one in fast to finish my soul in I think record time. Th The service was more than I expected. Even with losing their Ev specialist they got another one in fast to finish my soul in I think record time. The big battery needed changing 4 years old got only 40 miles to a full charge. They ordered the battery and installed it all in 3 weeks. I now get 130 miles to the charge, WHOOPY! The crew checking me out was fast and fantastic knowing I has to drive 112 miles back to Chattanooga, TN they made sure I had water and snacks. to munch on the way. And most of all coffee. And all under warranty. Thank you. More

oil change This time I sent my wife to get it done. She found Lavar and he took care of everything for her. he is the one reason we keep on coming back. he goes This time I sent my wife to get it done. She found Lavar and he took care of everything for her. he is the one reason we keep on coming back. he goes above and beyond to make sure you are happy when you leave. More

A/C Repair I have been having A/C problems with my vehicle for the past couple weeks, and I made an appointment with Jim Ellis Kia and the problem was fully reso I have been having A/C problems with my vehicle for the past couple weeks, and I made an appointment with Jim Ellis Kia and the problem was fully resolved. More