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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,551 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,551 reviews
March 02, 2020
Very nice when I walked in the door, and fast service, washed my car, was done with service in 4 hours, they went above and beyond I am very happy washed my car, was done with service in 4 hours, they went above and beyond I am very happy More
by Annamarie978
Verified CustomerEmployees Worked With
Diana Bell
February 28, 2020
Friendly people & great service. Prompt with my vehicle & kept me informed about my service. Receiving my vehicle back cleaner than when I brought it in...a plus kept me informed about my service. Receiving my vehicle back cleaner than when I brought it in...a plus More
by reneemckibben
Employees Worked With
Diana Bell
February 27, 2020
As always, excellent service! This dealership makes waiting a breeze. They offer to take you somewhere else if you choose, but their waiting room lacks nothing. I'm always greeted This dealership makes waiting a breeze. They offer to take you somewhere else if you choose, but their waiting room lacks nothing. I'm always greeted promptly and they had my car out when they said they would. Even a complimentary wash. Why would I go anywhere else? More
by JAZPOTTS
Employees Worked With
Diana Bell
February 26, 2020
Poor Customer Service There were several issues that came up during my last visit. Waited 3+ hours for an oil change. Was charge $70+ dollars for an oil change and Tire rot There were several issues that came up during my last visit. Waited 3+ hours for an oil change. Was charge $70+ dollars for an oil change and Tire rotation and have never paid that much in the past. The only reason I bring my car to the dealership is so to not void my warranty but when treated like this I feel deceived and taking advantage of. More
by marchella1982
Employees Worked With
not sure if this was the employee I worked with, Jason Dale
February 26, 2020
Wow - outstanding help in buying pre-owned. Larry was so nice and helped us through the process every step of the way with no pressure and a willingness to be flexible especially when we needed it that week nice and helped us through the process every step of the way with no pressure and a willingness to be flexible especially when we needed it that week. He even rode with my wife to get an inspection done (because we're just that detailed about it). Overall, just a great experience which was very refreshing and won our business after so many other dealerships just dropped the ball. We will be back! Thank you Larry! More
by 1_From_Woodstock
Employees Worked With
Chris Turner, Larry Whorley
February 26, 2020
Hassle free. Mark my service representative was very knowledgeable and thorough. He assured my service was performed fast, but accurately. I didn’t feel pressured to have service performed In areas th knowledgeable and thorough. He assured my service was performed fast, but accurately. I didn’t feel pressured to have service performed In areas that was a safety violation. More
by HAMBRICK.P
Employees Worked With
Mark
February 25, 2020
Excellent experience from start to finish. Greg L, went above and beyond to meet our needs. He was knowledgeable, professional and provided outstanding service! We highly recommend him and will definitel above and beyond to meet our needs. He was knowledgeable, professional and provided outstanding service! We highly recommend him and will definitely be back when we are ready to replace our next vehicle. More
by Srice149
Employees Worked With
Greg Landry
February 25, 2020
It's hard to speak to the dealership as a whole as I only worked with the sales agent, Greg Landry. Greg was maybe the best car sales person I have ever encountered. He was not pushy at all. He listened t worked with the sales agent, Greg Landry. Greg was maybe the best car sales person I have ever encountered. He was not pushy at all. He listened to my needs and did his best to get the car I wanted down to the price I wanted. Sadly, that didn't happen...such is the nature of car buying! Because of my dealings with Greg, I would consider Jim Ellis Kia when I am in the market for another car. More
by jpatl66
Employees Worked With
Greg Landry
February 25, 2020
Excellent service. All staff were courteous and helpful, and went above and beyond to make sure we were comfortable during our wait and informed on the time it would take. There was no pressure to fix other and went above and beyond to make sure we were comfortable during our wait and informed on the time it would take. There was no pressure to fix other problems or try to sell us other services. Lavar was awesome! Thanks for all the help! More
by cortneyralston
Employees Worked With
Lavar Frederick
February 25, 2020
Well, my daughter was visiting from out of state and I sent her to have the oil changed and to look at the AC system (not working). Oil change was perform good and timely. AC needed several hours to fix sent her to have the oil changed and to look at the AC system (not working). Oil change was perform good and timely. AC needed several hours to fix. Have to go back. She said the place was top-notch. More
by GKORDARES
Employees Worked With
Jason Dale
