Jim Ellis Kia of Kennesaw

Fantastic customer service!!! The people were very nice upon arrival and were ready to get my car serviced. They are always so nice and helpful! upon arrival and were ready to get my car serviced. They are always so nice and helpful! More

Where do I begin? Mike was excellent. He reached out to me with updates constantly and made sure the transition was smooth considering my experience at another Kia dealership was terrible. I will definitel me with updates constantly and made sure the transition was smooth considering my experience at another Kia dealership was terrible. I will definitely be coming here from now on! Took the same number of days as promised to fix my car and everyone was friendly at the location. Mike was hilarious and got me taken care of very quickly! I’m so grateful I got paired with him More

Getting my car serviced at Jim Ellis is like visiting family It’s always the best people, the best service and just great customer service. It feels like I’m visiting family and catching up on every visit! It’s always the best people, the best service and just great customer service. It feels like I’m visiting family and catching up on every visit! More

Great Service! Love coming to this location to get my car serviced. Camille Williams gave outstanding service and was very nice to my daughter who was totally enjoyi Love coming to this location to get my car serviced. Camille Williams gave outstanding service and was very nice to my daughter who was totally enjoying the attention she was getting. More

Great experience and very accommodating for me and my two small children had the greatest sales rep and couldn’t be any more satisfied thank you! small children had the greatest sales rep and couldn’t be any more satisfied thank you! More

I have a reoccurring issue with my transmission. They have worked diligently be to pinpoint the issue and correct it. My service writer, Camille Williams, is always available, ready to help and will do w have worked diligently be to pinpoint the issue and correct it. My service writer, Camille Williams, is always available, ready to help and will do what's necessary to satisfy the customer. No matter what the request, no matter is needed she always has a big smile on her face and tells me right off, "we're going to get you taken care of Ms. Okolie." They're professional, honest and trustworthy, which is a lot to be said nowadays. I wouldn't take my vehicle anywhere else. More

Oil change Jim Ellis Kia have such courteous, pleasant employees to work with. even with the challenges coronavirus, they keep a nice atmosphere. This is my regu Jim Ellis Kia have such courteous, pleasant employees to work with. even with the challenges coronavirus, they keep a nice atmosphere. This is my regular dealership I go to since my car was “born” here. I like working with these people. Always pleasant. More

Prompt, Friendly, Courteous service The Staff at Jim Ellis Kia has always been great when I bring my car in for service. They keep me informed and go above and beyond in service. The Staff at Jim Ellis Kia has always been great when I bring my car in for service. They keep me informed and go above and beyond in service. More

Good Service Visit I went in on short notice to schedule and complete a 30,000 mile service and tire change. It was a necessary service to my car, and Mark helped me thr I went in on short notice to schedule and complete a 30,000 mile service and tire change. It was a necessary service to my car, and Mark helped me through the process. Due to how long it would take, Kia payed for a Lyft to take me to my house, and then pick me up when the service was done. Very easy, very simple, and very efficient. Mark himself was also quite friendly and easy to talk to. This dealer is one of the better Kia dealers in the state. More

Excellent customer service My experience was very excellent. My adviser was right on it in dealing with me. They kept me up to date on progress on my service! My experience was very excellent. My adviser was right on it in dealing with me. They kept me up to date on progress on my service! More