Jim Ellis Kia of Kennesaw

Had a 2 recalls to get handled, lived to far away to drop off. Staff were friendly and I was impressed by diligence. Took a little over 2 hours but understandable due to current situation. I would recommend off. Staff were friendly and I was impressed by diligence. Took a little over 2 hours but understandable due to current situation. I would recommend to others for service. Nice that they washed and vaccummed vehicle. Thank you. More

Very fast courteous clean this location has improved tremendously since 2014 when we purchased our first Kia Soul. This is our second car from here. Very pleased. Thank you Jim Ellis!! tremendously since 2014 when we purchased our first Kia Soul. This is our second car from here. Very pleased. Thank you Jim Ellis!! More

I’ve used this dealership for service before and went in yesterday and was shown some cars by Greg Landry. He was exceptionally knowledgeable and professional. I know he worked to make a deal and yet I didn yesterday and was shown some cars by Greg Landry. He was exceptionally knowledgeable and professional. I know he worked to make a deal and yet I didn’t feel uncomfortable which would have ruined the experience. More

Camille is always so cheerful it's a pleasure working with her. She explains everything to me in a language I understand so I know what needs to be fixed. with her. She explains everything to me in a language I understand so I know what needs to be fixed. More

Great staff. Dianna is spectacular. The only reason I am giving 4 stars is because the part that was needed to service my car was unavailable. They had to order a cannister for the Emissions and I have to g giving 4 stars is because the part that was needed to service my car was unavailable. They had to order a cannister for the Emissions and I have to go back for the repairs. That was not her fault. I know there's a recall and the service department is probablyvery busy with that and it's hard to keep enough cannisters in stock. More

Always friendly, attentive and pleasant. Addresses all needs and updates often. Offers ride or snacks. Cares about concerns. Always smiles and is very personal. Great needs and updates often. Offers ride or snacks. Cares about concerns. Always smiles and is very personal. Great More

Great service ⁰.wonderful service. very helpful .timely Great service ⁰.wonderful service. very helpful .timely service. great people. Very helpful friendly. Courteous. Sitting area very very very clean Great service ⁰.wonderful service. very helpful .timely service. great people. Very helpful friendly. Courteous. Sitting area very very very clean with snacks and drinks. T More

The staff wore masks, which is really important considering what’s going on with this pandemic. They were professional and courteous. My car was ready before the time estimated. considering what’s going on with this pandemic. They were professional and courteous. My car was ready before the time estimated. More

Very Satisfied Just needed a routine oil change, but Lavar and everyone in the service department was friendly and the experience went smoothly and as expected. Woul Just needed a routine oil change, but Lavar and everyone in the service department was friendly and the experience went smoothly and as expected. Would recommend the service department to others. More

outstanding service I needed replacement on the driver's door lock/unlock assembly. Lisa met me at the door, and promptly did everything needed for this service. The car I needed replacement on the driver's door lock/unlock assembly. Lisa met me at the door, and promptly did everything needed for this service. The car was ready ahead of the promised time. More