Jim Ellis Kia of Kennesaw

great service. Camille was very nice. provided the service in a timely manner. also provided a car wash and advise all maintenance that was completed service in a timely manner. also provided a car wash and advise all maintenance that was completed More

All things went as expected zero surprises and they went out of their way to make this a special event for my daughter. This was her first car and we wanted it to be a surprise and everything I requested t out of their way to make this a special event for my daughter. This was her first car and we wanted it to be a surprise and everything I requested they do to make that happen was performed flawlessly. More

I have had a good experience working with this dealership in that the personnel are friendly and helpful. Unfortunately, my car was just repaired for the same problem I had repaired at this dealership 5 mont in that the personnel are friendly and helpful. Unfortunately, my car was just repaired for the same problem I had repaired at this dealership 5 months ago. I have also told 4 people my name is not Kate, but no one has changed it. No one vacuumed or did anything to clean my car after the service was performed, especially considering we are dealing with COVID19. Also, someone had gone into a closed compartment in the center console, knocked out items and did not replace them. Overall I'm not really pleased with the overall service. More

The times I have come in, I have felt I was part of your team. Your location has been such a pleasure to work with. Sadly, we have moved to the Thornton Rd area and we will miss you! For our future cars we team. Your location has been such a pleasure to work with. Sadly, we have moved to the Thornton Rd area and we will miss you! For our future cars we definitely will come back to you! Keep it and God bless! More

Great service! I have had my vehicle serviced here for a very long time and I have always received great service from the staff there. very long time and I have always received great service from the staff there. More

Highly Recommend! Everyone went out of their way to make me happy! I went in to get a replacement for my Kia Optima SXL, which I dearly loved! Kia no longer makes the SXL and the top of the optima line stop me happy! I went in to get a replacement for my Kia Optima SXL, which I dearly loved! Kia no longer makes the SXL and the top of the optima line stops at the SX. I foolishly bought the SX without looking it over properly or test driving. It’s a nice car don’t get me wrong, but just was not a level up from my SXL. I bought during this stressful Covid time and got home and was just not satisfied. My bad luck, a flying rock hit my brand new windshield and broke it! I took the car back by to talk to them about getting the windshield replaced and confessed to Levar in service that I was just not 100% with my new purchase. Levar brought in Mike the GM and he and Jimmy immediately set about finding a car that was at the level of luxury and technology that I wanted. They suggested the Kia Cadenza and it is exactly what I was looking for! They made it super easy for me to trade the new Optima out for the Cadenza and gave me a great deal! Not one time did anyone ever make me feel bad about my mistake. They simply all worked together to make me happy! Jimmy, Mike and Levar! Sales, Management and Service! By the time I finished up there, I think everyone in the place knew who I was and they all seemed genuinely happy that I was happy! I have been doing business with them since 2013 and every time I walk in the door, I am treated as a priority! This is my second car with this dealership and I am over the moon! Happy, Happy Customer! More

Lavar was very friendly and helpful. Great customer service. I was in and out in no time. He listened to my concerns and was able to give me a solution to the issues I was having with my new car. service. I was in and out in no time. He listened to my concerns and was able to give me a solution to the issues I was having with my new car. More

Greg Landry was by far one of the best sales man I had the pleasure of working with. He did not pressure me at all. He cared for our safety by social distancing and wearing a mask. He was very friendly an the pleasure of working with. He did not pressure me at all. He cared for our safety by social distancing and wearing a mask. He was very friendly and helped us buy the perfect car for my 16 yr old granddaughter. I highly recommend him to everyone! Thank you Greg! More

He’s so nice and great professional. He treated me well and explained what all I needed to do in my car. Definitely recommend him. and explained what all I needed to do in my car. Definitely recommend him. More

Did not wash my car after service. I sent my nephew because I was at work and told him several times to ensure it did but... he told them and the dealership didn’t. because I was at work and told him several times to ensure it did but... he told them and the dealership didn’t. More