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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.3
6,535 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,536 reviews

June 05, 2020

My issue was given full attention in a very timely and cordial manner. I appreciated Mark having a loaner car ready when my car was towed in and LaVar listened and understood my concerns and I left feelin More

by gwyn.strickland
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Jun 05, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and are so pleased to hear that Mark & Lavar were great helps to you. We thank you for your business, and we hope to see you next time. Take care! - Madison Magnus, Customer Relations Manager

June 05, 2020

Exceptional Service I was scheduled promptly for service and greeted following CDC guidelines. Service Advisor Mark Lewis was professional, courteous, and understanding. More

by CMTURK4420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cashier Joy T.
Jun 05, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and are so happy to hear that Mark was a great help. We thank you for your business and kind words, and we hope to see you again soon. Take care! - Madison Magnus, Customer Relations Manager

June 05, 2020

My service rep Lavar was awesome! Love him! Made things dry easy and quick. Checked with one of the guys from maintenance to see how things were coming along. Great experience! More

by bridge4homes
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Greg Landry
Jun 05, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy to hear that Lavar was a great help! Thank you for your business, and we hope to see you again next time. Take care! - Madison Magnus, Customer Relations Manager

June 04, 2020

Great service. They were very helpful and answered all my questions quickly over the phone, email, and at the dealership. I’m happy with my purchase and the customer service. More

by Sav
Recommend Dealer
Yes
Employees Worked With
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Wind
Jun 04, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we thank you for your business. We hope you love your new vehicle! Take care. - Madison Magnus, Customer Relations Manager

June 04, 2020

Excellent service, everyone was so nice and helpful. Who would have thought buying a car with a 2 month old would have been so easy! More

by vanessa.bucholz
Recommend Dealer
Yes
Employees Worked With
James Wind
Jun 04, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we thank you for your business. We hope you love your new vehicle, take care! - Madison Magnus, Customer Relations Manager

June 04, 2020

Great people who seem to care They are a fun group in service and in the sales division. I have already recommended three friends to this particular dealership and if not this part More

by ATORRENCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Boyd, Donald Dugan, Curtis Wilson
Jun 04, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we thank you so much for your business and kind words. Your recommendation means so much to us, and we hope to see you next time! Take care. - Madison Magnus, Customer Relations Manager

June 04, 2020

Very friendly. Was a recall appointment. I asked when I set up time if part was in and it was confirmed. Work was done and I was advised that part was not in. Ended up taking about 2 hours and have to co More

by jefmagmal
Recommend Dealer
No
Employees Worked With
Mark
Jun 05, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We apologize for any inconvenience this may have caused you, and we would like to offer you your next oil change and rotate for free. If you have any further questions or concerns, please feel free to reach out to us at 770-362-1261 or madisonm@jimellis.com Thank you and take care! - Madison Magnus, Customer Relations Manager

June 04, 2020

Great Buying Experience Sales rep was very helpful and walked us through the process. Worked to show my daughter multiple options to fit her needs. Thanks for your help More

by tompsu96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we are so happy you were able to find the perfect car for your needs. Thank you for your business, take care! - Madison Magnus, Customer Relations Manager

June 03, 2020

Greg was very kind and super helpful. I found him a pleasure to work with and he seemed authentic in wanting to help us get the best deal. More

by Lan Nguyen
Recommend Dealer
Yes
Employees Worked With
Greg Landry
Jun 03, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy to hear that Greg was a great help to you! We thank you for your business, and we hope to see you again next time! Stay safe and take care. - Madison Magnus, Customer Relations Manager

June 03, 2020

Simple, Pleasant Experience I went in knowing exactly which vehicle I wanted and how much I was looking to pay. Curtis was very easy to work with, answered every question, & made More

by Matt H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Rock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curtis Wilson
Jun 04, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy to hear that Curtis, Matt & Mike were great helps to you. We hope you love your new vehicle, and we thank you for your business. Take care! - Madison Magnus, Customer Relations Manager

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