Jim Ellis Kia of Kennesaw

Very friendly. No problem getting an appointment and the work was completed when promised. Jason was prompt in calling me to let me know what was going on with my car. work was completed when promised. Jason was prompt in calling me to let me know what was going on with my car. More

The service I received was outstanding! My technician Camille Williams made me feel as if I was the most important customer they had! Superb Service Camille Williams made me feel as if I was the most important customer they had! Superb Service More

This was an excellent experience! Everyone was polite and knowledgeable! Bryson Smith was my sales rep and he was amazing. Answered every question thoroughly and made sure that I was taken care of. I would h knowledgeable! Bryson Smith was my sales rep and he was amazing. Answered every question thoroughly and made sure that I was taken care of. I would highly recommend the dealership and the sales rep that took care of me. More

They very understanding and willing to work with me. The communication was great and I was kept informed on all changes. I absolutely love my car. communication was great and I was kept informed on all changes. I absolutely love my car. More

PR Lavar! Thank you Jim Ellis for following guidelines during this pandemic. Clearly we must have service centers as my son and I both brought our Sportages in Thank you Jim Ellis for following guidelines during this pandemic. Clearly we must have service centers as my son and I both brought our Sportages in together for oil changes. LAVAR made it fun, smooth, and convenient by calling a Lyft to take us to Target while waiting. We returned to see our clean, shiny cars pulled up and ready! THANK YOU Lavar! More

Mark and Lisa in the service department both provided excellent customer service for me. There was a small problem with my brake pads after they were installed, and they advised me what to do, provided t excellent customer service for me. There was a small problem with my brake pads after they were installed, and they advised me what to do, provided transportation so I could get to work, and fixed the problem free of charge. I felt well taken care of and like my business was appreciated. More

My issue was given full attention in a very timely and cordial manner. I appreciated Mark having a loaner car ready when my car was towed in and LaVar listened and understood my concerns and I left feelin cordial manner. I appreciated Mark having a loaner car ready when my car was towed in and LaVar listened and understood my concerns and I left feeling confident that my issue would be resolved and it was by 10:00 the next morning. More

Exceptional Service I was scheduled promptly for service and greeted following CDC guidelines. Service Advisor Mark Lewis was professional, courteous, and understanding. I was scheduled promptly for service and greeted following CDC guidelines. Service Advisor Mark Lewis was professional, courteous, and understanding. Work done on my car was priced fairly and felt confidence in the recommendations given to make my care safe to drive and prolong longevity. I drive over an hour away to use this dealership, and I will continue to do so. The service ended with a car that was not only confidently serviced but detailed to look like new. Thank you Kia of Kennesaw. More

My service rep Lavar was awesome! Love him! Made things dry easy and quick. Checked with one of the guys from maintenance to see how things were coming along. Great experience! dry easy and quick. Checked with one of the guys from maintenance to see how things were coming along. Great experience! More

Great service. They were very helpful and answered all my questions quickly over the phone, email, and at the dealership. I’m happy with my purchase and the customer service. questions quickly over the phone, email, and at the dealership. I’m happy with my purchase and the customer service. More