Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Jim Ellis Kia of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.3
6,532 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
Contact Dealership
View Awards

1221 Auto Park Drive

Kennesaw, GA

30144

Directions

By Type

Showing 6,533 reviews

June 09, 2020

Lisa was very nice and kind to my family and I.She let me know when my car will be done and call me to let me know it was ready.Thank you Lisa! More

by boopyjackson
Recommend Dealer
Yes
Employees Worked With
Chris Turner, Lisa King
Report | Print
Jun 09, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and are so happy to hear that Lisa was a great help. We thank you for your business, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

June 09, 2020

Unhappy. Picked It up it started acting weird but I had to be at work. It continued to have issues contacted Jim Ellis no response my car completely no longer drives More

by WCXFOUR
Recommend Dealer
No
Employees Worked With
Chris Ford
Report | Print
Jun 09, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are disappointed to hear about the experience you have described, and would love to make it better if we're able to. Please reach out to us at 770-362-1261 or madisonm@jimellis.com to discuss this situation further. We look forward to hearing from you. - Madison Magnus, Customer Relations Manager

June 09, 2020

Service review Mark Lewis was nice...gave me estimated time for repair...explained and went over service with me...he checked on my car and kept me updated as it was More

by JAMCGLOTHIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Lewis
Report | Print
Jun 11, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and are so happy to hear that Mark was a great help. We thank you for your business and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

June 09, 2020

My Service Experience It was a very pleasant experience. Diana and Lavar were very friendly and professional! I found it to be very refreshing, especially in comparison to More

by ROD.KORNEGAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Diana Bell
Report | Print
Jun 11, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us and are so happy to hear that Diana & Lavar were great helps! We thank you for your business and we hope to see you next time. Take care! - Madison Magnus, Customer Relations Manager

June 09, 2020

Wonderful staff Bryson was a very professional individual who made the car buying experience easy and simple. He was very easy to get along with and worked with us to More

by ANGELA.K.WENZEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and are so happy to hear that Bryson was a great help. We hope you love your new vehicle, and we thank you for your business. Take care! - Madison Magnus, Customer Relations Manager

June 08, 2020

Kia has always had a great service department. All my questions are always answered and they are through and timely with getting the job done. More

by Blue Seoul
Recommend Dealer
Yes
Employees Worked With
Diana Bell, Lisa King
Report | Print
Jun 08, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we thank you for your business. We hope to see you next time, take care! - Madison Magnus, Customer Relations Manager

June 08, 2020

wonderful experience Larry Whorley and the team at Jim Ellis exceeded my expectations! From my initial contact via text to the sales experience and closing, everything we More

by lori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Turner, Erika Gregory, Larry Whorley
Report | Print
Jun 08, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and are so happy to hear that Larry was a great help! We thank you for your business, and we hope you love your new vehicle. Take care! - Madison Magnus, Customer Relations Manager

June 08, 2020

Mark I really like the way he handles thing for me he did very good job for me I will be back for sevice when need it thanks you so much More

by WANDAMARSH55
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Jun 08, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and are so happy to hear that Mark was a great help! We thank you for your business, and we hope to see you next time. Take care! - Madison Magnus, Customer Relations Manager

June 08, 2020

Very friendly staff! They communicated well with me and helped me get what I needed for my car. I was very pleased with my car once I got it back. Thanks guys! More

by EFORD8977
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Report | Print
Jun 08, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we thank you for your business. We hope to see you next time, take care! - Madison Magnus, Customer Relations Manager

June 08, 2020

I have taken my Kia for service twice, staff is courteous, but waiting time is too long, with and without covid pandemic, I waited more than 3.5 hours. More

by CLAUDYALFARO12
Recommend Dealer
Yes
Employees Worked With
Lisa King
Report | Print
Jun 08, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we thank you for your business. We hope to see you next time, take care! - Madison Magnus, Customer Relations Manager

1
...
402
403
404
...
654