Jim Ellis Kia of Kennesaw

Jack and Bryson helped me get my new car yesterday and I’m so lucky to have had them help me out! They made the experience stress free and as easy as possible! I’m so lucky to have had them help me out! They made the experience stress free and as easy as possible! More

Kris was able to have the technician diagnose the issue with my car quickly and went out of his way to have an appointment set up for me ASAP the following day. with my car quickly and went out of his way to have an appointment set up for me ASAP the following day. More

Jack and Bryson were both a huge help and buying a car yesterday!! We were in and out so much faster than I expected and left very happy! yesterday!! We were in and out so much faster than I expected and left very happy! More

My tire rims have been changed. The rims that were put back on my car is not mines. I have pictures of my original rims and date on when these pictures were taken. My appointment wa The rims that were put back on my car is not mines. I have pictures of my original rims and date on when these pictures were taken. My appointment was on the 28th of May and my rims have been changed. I look forward to getting this problem resolved. Thank you More

Communication is poor, service techs have no knowledge to service. Lacking in ability to provide any customer service. Lies were told by many employees, and no one seemed to know how to do anything properly. service. Lacking in ability to provide any customer service. Lies were told by many employees, and no one seemed to know how to do anything properly. I will never go here again and will let every person that will listen to me know how bad this location is. More

We couldn’t ask for a better car buying experience! Our salesman Eddie was extremely patient and helpful, taking the time to answer all my questions and find the right car for me. Thank you for his pr Our salesman Eddie was extremely patient and helpful, taking the time to answer all my questions and find the right car for me. Thank you for his professional service, I would highly recommend Jim Ellis Kia and Eddie to anyone who is looking for a new vehicle! More

As usual, good customer service, clear communication, oil change done in decent amount of time and shorter than what was said. change done in decent amount of time and shorter than what was said. More

We loved everyone we worked with and the process was pretty straight forward with no haggling! The only downside was the amount of time it took to get all our paperwork completed and ready to leave. We pretty straight forward with no haggling! The only downside was the amount of time it took to get all our paperwork completed and ready to leave. We were there for almost 4hours and we had to young kids with us too! They said it was because they have a new system and they are in the process of switching over which is causing more work. So hopefully when that is corrected others will have shorter transaction times. More

10 out of 10! I could not have asked for a better experience as a first time car buyer! I was nervous to start the process but I’m so grateful for Charli! I apprec I could not have asked for a better experience as a first time car buyer! I was nervous to start the process but I’m so grateful for Charli! I appreciated her calm demeanor and expertise. I appreciated her time to look and retrieve a Kia Sportage specifically in Wolf Grey. Being able to text Charli days in advance was incredibly helpful and eased any nerves I might have had. She made me prepared and confident in my purchase. Cannot rave about Charli enough! Bryson was equally as incredible! Finance is not my favorite topic but he made the process less terrifying and easy to understand. Thank you, Bryson for your camaraderie and for your financial advice. The entire team acknowledged my husband and I. No one was pushy or made the car experience unbearable. So grateful to be part of the Kia Family! Thank you all! More

Great service! Special thanks to Phil Joyce! I appreciate the discounts you gave me on my previous visits. Special thanks to Phil Joyce! I appreciate the discounts you gave me on my previous visits. More