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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,844 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,844 reviews
November 11, 2020
it was amazing they really worked with me I loved every aspect of the process Brian Gallagher was awesome as well. just amazing he needs a raise thanks a lot Brian! aspect of the process Brian Gallagher was awesome as well. just amazing he needs a raise thanks a lot Brian! More
by TAYEAKINDE
Verified CustomerEmployees Worked With
Brian Gallagher
November 11, 2020
I am very satisfied of your services. People working here are doing excellent job, especially Lisa King.Please, congratulate her for her outstanding services. Thank you. are doing excellent job, especially Lisa King.Please, congratulate her for her outstanding services. Thank you. More
by 62STOQN
Employees Worked With
Lisa King
November 11, 2020
Greg in Sales was great and friendly. They didn't have the original car I wanted, so I ended up paying more than I wanted for a different car, but all in all it was a good process. the original car I wanted, so I ended up paying more than I wanted for a different car, but all in all it was a good process. More
by Glen
Employees Worked With
Greg Landry
November 10, 2020
Very helpful...made me feel welcome and took the time needed with a great attitude. Katherine coordinated the other folks involved in the transaction and was entirely helpful throughout. needed with a great attitude. Katherine coordinated the other folks involved in the transaction and was entirely helpful throughout. More
by JHLATLANTA4
November 09, 2020
Jim Ellis goes out of it's way to make their customers feel welcome and well taken care of you . Diana Bell is the Service Supervisor that I work with and I have been very pleased with the relationship feel welcome and well taken care of you . Diana Bell is the Service Supervisor that I work with and I have been very pleased with the relationship More
by KALICOJEAN
Employees Worked With
Diana Bell
November 09, 2020
The only good experience was the car wash afterwards.. I came to Jim Ellis with a check engine light issue. I the 2015 Kia Soul scanned elsewhere and it said large leak which pointed to an emissions issue. came to Jim Ellis with a check engine light issue. I the 2015 Kia Soul scanned elsewhere and it said large leak which pointed to an emissions issue. Which should be under warranty for 8 years or 80,000 miles. Jim Ellis Kia wanted to charge me $145.00 just to scan the car. I couldn't afford that. So I wasted my trip and day! While I enjoy my Kia, this will be the last time I own one...I will not be back! Jerald Camp More
by JER7CA
Employees Worked With
Diana Bell
November 09, 2020
Service was great as usual but I was disappointed that it took several hours for service rep to call me back. My car was done at 9:00 AM ( after I dropped it off the night before)?but after I authorized one took several hours for service rep to call me back. My car was done at 9:00 AM ( after I dropped it off the night before)?but after I authorized one additional service item it took all day for a notification that my car was done. More
by Dfleming48
Employees Worked With
Lavar Frederick
November 07, 2020
We purchased a vehicle on Sept 23rd. It's now Nov 7th and our dealer tags have expired and we still don't have our real license plates. We've reached out to Jim Ellis multiple times to find out where our pla our dealer tags have expired and we still don't have our real license plates. We've reached out to Jim Ellis multiple times to find out where our plates are, and they're telling us that they can't send us a new temporary tag while they work out the issue with the real plates, and that they also can't tell us when we'll have our real plates. Basically now that they have our money there's no concern whatsoever with following up on making sure we get our license plates. More
by jeremy.akers
Employees Worked With
Ashley Jones, James Wind, Mike Boyd
November 06, 2020
So I will give Camille Williams an excellent rating for keeping me in the loop for what was going on with my car and getting me to and from my house. However, I can't agree on the cost of the front brake s keeping me in the loop for what was going on with my car and getting me to and from my house. However, I can't agree on the cost of the front brake service. I have never paid that amount of money for a front brake job. I just thought it was too much money. More
by FREDBFORD
Employees Worked With
Camille Williams
