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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.3
6,525 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,525 reviews

November 22, 2024

If I could give Mackenzie 10 stars I would ! !!! she was the best Car Sales Persons that I have ever dealt with; she was extremely knowledgable, helpful, patient, and never pushy. More

by BILL.RAPER
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mackenzie Florence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lavoghn Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheldon Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Billings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhon Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

November 22, 2024

Great service, they listen to what I am saying about the the problems that I am experiencing with my vehicle. More

by Barbie.watkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Billings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2024 -

Jim Ellis Kia of Kennesaw responded

That's great to hear,Barbie.watkins! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for the positive feedback, and we hope that you have a great day!

November 22, 2024

This was a great experience. I got the vehicle and a set of terms that I desired. More

by jspight92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Pond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2024 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

November 22, 2024

Positive experience from walking in the door to leaving with a new ride. Team worked hard to find the car I wanted at a price I was good with. More

by ESSALTER
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Johnson
Nov 28, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us, Essalter! Please let us know if there is ever anything else we can do for you! Safe travels!

November 21, 2024

I called in and needed a 3rd row vehicle for a certain price and immediately your team went to work figuring out something that would work for me. They didn't beat around the bush and within a couple hour More

by AMYELUNA22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kat
Nov 28, 2024 -

Jim Ellis Kia of Kennesaw responded

Amyeluna22, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

November 21, 2024

This was the best experience I have ever had buying a car very simple very easy Connor my salesman one word awesome and might the finance guy Wonderful. 10 out of 10 would definitely recommend. More

by CRYSTAL_HARRIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor O’Shea
Nov 28, 2024 -

Jim Ellis Kia of Kennesaw responded

That's great to hear,Crystal_harris! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

November 21, 2024

From the time you get there, the people are very pleasant. There is a very nice place to sit while wait for your car to be serviced and snacks. The service department is also awesome every one of th More

by patnewill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mackenzie Florence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javon Marquez sims
Nov 28, 2024 -

Jim Ellis Kia of Kennesaw responded

Patnewill, thank you for writing this fantastic review and giving our dealership such a high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 21, 2024

Worst experience I’ve ever had. Jahvon never called or contacted me in the over two weeks KIA had my car. I tried calling on multiple occasions and no one was available to talk and More

by Austincarter1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jahvon
Nov 28, 2024 -

Jim Ellis Kia of Kennesaw responded

Austincarter1992, thank you for sharing a little bit about your recent experience with us. We take our customers’ comments seriously so we hope that you’ll give us a call at (404) 445-2636 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.

November 21, 2024

Friendly and experienced sales staff. Wide in-stock selection. Great follow-up for training on new vehicle features. More

by LEJARDINPRIVEUSA
Recommend Dealer
Yes
Employees Worked With
Rhon Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2024 -

Jim Ellis Kia of Kennesaw responded

Lejardinpriveusa, thank you for writing this fantastic review and giving our dealership such a high star rating! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

November 21, 2024

Good service and goof location. . Clear communication and explanation of services.. Quick completion as well More

by rammohanv
Recommend Dealer
Yes
Employees Worked With
Robert Billings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2024 -

Jim Ellis Kia of Kennesaw responded

Rammohanv, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for your business! Take care!

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