
Jim Ellis Hyundai
Atlanta, GA
Filter Reviews by Keyword
By Type
Showing 1,671 reviews
Aaron Jackso Disclaimer- car buying is always a painful thing for me. I've had bad experiences where I leave a dealership with the car I've been pushed into but di Disclaimer- car buying is always a painful thing for me. I've had bad experiences where I leave a dealership with the car I've been pushed into but didn't want or just leaving with a horrible feeling of being had. That being said, I'm not the most pleasant person to work with. Jim Ellis has a series of dealerships laced on Peachtree Industrial Blvd...they may as well call it Jim Ellis Industrial Blvd! I was on the market for a vehicle so I figured I'd give this Hyundai dealership a go even though I knew I didn't want a Hyundai. I had the pleasure of meeting the most unsalesman like (you know what I mean here) salesman, Mr. Aaron Jackson. There was no fast pitch, no dancing around, no card tricks just a business man with great manners and tact. I figured that was his game! We looked at a car I didn't love and when I expressed I didn't want it he gave me pros and then moved on when confirmed that wasn't the vehicle I wanted to buy. We perused the area and I saw the cutest Mini Cooper that legit said, "hey girl, check me out over here." It had me at hello. I asked about that vehicle and while numbers were being worked... before options could be presented...I left. If it's a good deal today it's a good deal tomorrow. Aaron and I had a discussion and a few days later I was picking up my fully detailed, fully gassed Mini!!! Meeting with Sam in finance made the process very clear to understand. I was presented with options but didn't have options forced on me. I felt both Aaron and Sam were listening to my concerns and allowing me to make decisions as opposed to the typical sales pitch of, "the bank says you have to have this WiFi connection package and oil change maintenance to purchase this vehicle." I felt respected and heard, and that's hard to say as a woman sometimes. It was a wonderful experience when I put my "I know you're trying to get me" guard down. I'm driving the car that I love with the services that I selected and that makes this experience A-1! I went to a dealership and bought the car that I chose!! I love these guys! I even took a thumbs up picture next to my mini along with the wonderful Aaron Jackson when we closed the deal. Thank you for the great experience Aaron and Sam! Please see Aaron, you'll be glad you did! I gotta go for a cruise so I can open the sunroof with my heated seats on...it's still cold out but I have a sunroof so I'm going to use it! More
Amazing buying experience We came in late on a Monday night just before closing. Justis provided excellent customer service and answered all of our concerns with patience and r We came in late on a Monday night just before closing. Justis provided excellent customer service and answered all of our concerns with patience and respect even though it was late. He will take care of you even after the sale is completed. I would highly recommend Jim Ellis Hyundai. More

Daimein Solomon took great care of me! I pulled a Clark Howard and showed up at the dealer at 5:35 p.m. on December 31st 2018 to get my purchase done before the end of the Year. Damien was I pulled a Clark Howard and showed up at the dealer at 5:35 p.m. on December 31st 2018 to get my purchase done before the end of the Year. Damien was professional and took care of me and got my deal done. I was finished and out of there by 7:30. His personal follow up after the sale to take care of a couple items we discussed was excellent as well. I was motivated by a recent reduction in the price of the vehicle right before the new year so for this reason I give 5 stars. I do think they could work on a more competitively priced warranty on used cars. More
Great Service - Excellent Price I was in the market to buy a new reliable car at a good price. I stopped by Jim Ellis Hyundai to check their CPO inventory. I was introduced to Karen I was in the market to buy a new reliable car at a good price. I stopped by Jim Ellis Hyundai to check their CPO inventory. I was introduced to Karen Roser. Karen asked a few questions and patiently listened to my responses. She made a few suggestions about specific Hyundai models that would meet my needs. Unlike so many previous experiences buying a new car, I felt absolutely no pressure from Karen to "hurry up" and make a decision. Short story - even shorter - I ended up buying a car that very same day. I know that I got a really good deal... was treated with respect and valued for my business. Even got a couple extra Jim Ellis t-shirts for my family. Mark Smolyer did a fine job explaining the extended warranty options. He didn't even produce the famed major repair invoice to show the price that some poor soul had to pay just because they didn't purchase the extended warranty on the same day they purchased their new car. Thank God for an honest and upfront sales staff. In short... great service, professional sales staff, excellent price and a spiffy new showroom and comfortable waiting area. More
A Different Type Car Buying Experience. I have been searching for a very specific type car for quite sometime. After reading several good reviews I decided to take a chance and give Jim Elli I have been searching for a very specific type car for quite sometime. After reading several good reviews I decided to take a chance and give Jim Ellis Hyundai a try. I did a four plus hour road trip to get there and in the end felt like it was well worth the time and effort.The car turned out to be what I was looking for and we were able to come to terms on price, so I took home my first Hyundai. My salesman Justis Mullins went above and beyond to help me with the purchase. Justis was very accommodating and treated me more like a friend than a customer. As far as that goes everyone I worked with treated me like they were glad to see me. I've purchased several cars thru the years and this was by far the best experience I've ever had. This is the way car buying should be. No pressure just working to get you what you want at a price both of you can live with. In the end I felt like a valued customer, not just someone to separate from as much of their money as possible. I left not quite believing how laid back and relaxing the experience was.This was the first time I actually enjoyed buying a car. I have not problem recommending these guys to my family and friends. More
Aaron Jackson is Amazing!!! I recently had the pleasure of meeting Mr. Aaron Jackson and purchasing a 2011 Yukon Denali. The process was smoother than I could imagine and he has I recently had the pleasure of meeting Mr. Aaron Jackson and purchasing a 2011 Yukon Denali. The process was smoother than I could imagine and he has taking care of me in more than one way regarding this vehicle. I’ve referred a friend of mine who is having trouble at another dealership and she was approved and drove off in the 2018 car as well! Mr. Patel in the finance department is very personable and warm, and my entire experience of Jim Ellis has been great! The staff I encountered is professional prompt, fair and worth doing business with. More
Awesome experiencing I value honesty in the car buying experience. Saban was upfront with us and I am confident I got the best deal possible. He also took time to know u I value honesty in the car buying experience. Saban was upfront with us and I am confident I got the best deal possible. He also took time to know us as people in order to best meet our needs. We bought a car in September when my husband's car died and went back in January to buy another one when my car died. Saban remembered us and helped us select a second car based on our family's needs. He returned phone calls promptly and took time to listen to us. I strongly recommend Saban and the dealership. More
Fast and easy I never thought buying a car would be a fun and exciting experience, but Justis made it AWESOME!! I was able to get the car I wanted that also fit my I never thought buying a car would be a fun and exciting experience, but Justis made it AWESOME!! I was able to get the car I wanted that also fit my budget. Financing was a breeze. More
Great experience Thank you, Lori. I really appreciate your professionalism in making my purchase easy and stress-free. I especially appreciate the extra time you took Thank you, Lori. I really appreciate your professionalism in making my purchase easy and stress-free. I especially appreciate the extra time you took trying to enable Siri on my phone. You won’t believe this, but I just located the place on my iPhone where I disabled Siri. It now appears on my Settings menu, so I am good to go. I will tell all my friends and family that you are the person to see if they are interested in purchasing a Hyundai. Fondly More
Great experience! I worked with Steven and Nate and had the best experience. They were knowledgeable and extremely helpful. I will definitely be a returning customer an I worked with Steven and Nate and had the best experience. They were knowledgeable and extremely helpful. I will definitely be a returning customer and recommend! More