Jim Ellis Hyundai

I could not be more impressed with the buying experience at Jim Ellis Hyundai/Genesis. My Sales Consultant was Shannon Smith. He is excellent. He is very knowledgeable, patient and not at all pushy. He at Jim Ellis Hyundai/Genesis. My Sales Consultant was Shannon Smith. He is excellent. He is very knowledgeable, patient and not at all pushy. He listened to what I told him I wanted and then he went to work to get it for me. I had gone to two other dealers before visiting Jim Ellis and neither of those dealerships attended to me as did Shannon at Jim Ellis. You can't go wrong with this team. More

Saban is great I could not have had a better salesman this is my 2nd purchase with Saban as my salesman, When decided to purchase I reached out directly to him and he was going to be out for a couple of this is my 2nd purchase with Saban as my salesman, When decided to purchase I reached out directly to him and he was going to be out for a couple of weeks I waited for his return to work to make a purchase and I love my new 2021 Santa Fe. Thanks Saban you ROCK! More

Jim Ellis Hyundia is a great dealership to buy from. They gave me a great out the door price with no dealer add-ons like Nitrogen filled tires, paint protection package, etc. The salesman Chuck Alderman was gave me a great out the door price with no dealer add-ons like Nitrogen filled tires, paint protection package, etc. The salesman Chuck Alderman was a pleasure to do business with. Before you buy from another dealer give Jim Ellis Hyundia a call. More

Fast and professional service. No gimmicks, no extra fees; just cars and warranties. They were able to quickly negotiate on price and give me the vehicle I want it for the price that I wanted to pay. Th fees; just cars and warranties. They were able to quickly negotiate on price and give me the vehicle I want it for the price that I wanted to pay. They were also very knowledgeable with all of the new features and set up of the vehicle. More

**Note car is a newer model, has way below 100,000 miles, actually only a few miles***Suddenly one day my car had loss acceleration, the MIL/Service engine light was blinking. It was sounding louder than nor actually only a few miles***Suddenly one day my car had loss acceleration, the MIL/Service engine light was blinking. It was sounding louder than normal and had a rattle noise upon acceleration, also was reading a P1326 code(recall issues, etc which I later discovered). I had my car towed in to be serviced, my car was there overnight. I was called to pick car up the next morning. I was thinking to myself, "they said they were really busy yesterday and been busy for a while how were they able to do a complete check of my car ENGINE and components?" I had to pay for a ride there. After I arrived at the dealership I checked in with my assigned service advisor(he was very courteous); I had many questions regarding the services that should've been performed on the car because I had an uneasy feeling from previous experience being told something was checked when it wasn't.(even got paint scuffed one time smh) I was told, "Everything is fine, your car is running smooth, the KNOCK sensor has been inspected, problem codes were cleared out, great, no issues!" I continued to ask, "are you sure because I just found out these cars have had many recalls about the KNOCK sensor and premature ENGINE problems?" Once again told everything is fine. After getting my paperwork I was skeptical that even a multi-point inspection had been done(hence no check list was given to me per usual). Well sure enough after leaving the dealership and driving my car for only a few miles that day the rattling was still there and even louder/worse. Code is reading knock sensor issue again as well. The MIL/Service Engine light came back on! I'm very unhappy about this. A thorough road & engine test should've been performed. Clearly some of the service team personnel aren't completely checking these cars out as they are claiming or documenting. I'm not sure if it's because they're too busy or not experienced enough; but whatever the reason is; it's not right for the customers; we're already distraught about our vehicles needing to be serviced and for most of us our vehicles are our livelihoods. Now I have to schedule another appointment & find time to take my car back to the dealership and continue to be without a vehicle that I've paid a lot of money for smh. I was even thinking of buying a Hyundai SVU but not after these issues. More

Steven Bae was my sales consultant and was helpful, knowledgeable and friendly. He really listened and responded to everything I asked or needed. Love the new Kona and have nothing but positives to say knowledgeable and friendly. He really listened and responded to everything I asked or needed. Love the new Kona and have nothing but positives to say about my experiences with Jim Ellis. This is my 2nd purchase, and JE has earned my repeat business. I would certainly come back again the next time I am looking for a new vehicle. More

This was the most pleasurable car buying experience I have ever had, I worked with Tim Wilson, He was very polite and knowledgeable. He explained the breakdown of incentives involved with my purchase. I have ever had, I worked with Tim Wilson, He was very polite and knowledgeable. He explained the breakdown of incentives involved with my purchase. I really appreciate him for all he did. I will most definitely referrel friends & family to shop with him. Thanks again! More

Sead was an absolutely fantastic sales person / experience coordinator! He was knowledgeable, friendly, patient and kind. Couldn’t have asked for a better experience. Buying a car is an already str experience coordinator! He was knowledgeable, friendly, patient and kind. Couldn’t have asked for a better experience. Buying a car is an already stressful event so having someone like Sead was great. Jim Ellis Hyundai is a top notch dealership and Sead is a great addition to the team. Thank you Sead!! I’m a happy customer! More

David Kim was great sales person, he explained all about Genesiis A to Z. I will recommend David to all my friends who wants to purchase Hyundai or Genesis. Genesiis A to Z. I will recommend David to all my friends who wants to purchase Hyundai or Genesis. More

Chuck Alderman was great during the sales process and I would definitely contact him if you are looking to purchase a new car or SUV. would definitely contact him if you are looking to purchase a new car or SUV. More