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Jim Ellis Hyundai

Atlanta, GA

4.8
1,671 Reviews

5901 Peachtree Blvd.

Atlanta, GA

30341

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Showing 1,671 reviews

August 01, 2023

I spent 4 hours last Friday waiting on an oil change and tire rotation. When I went to check with Jeremy about my car, he informed me that it was still sitting where I left it. Untouched. After purchasing 2 More

by katie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy in the service department
Aug 03, 2023 -

Jim Ellis Hyundai responded

Katie, vehicle care and customer service are our top priorities, and we regret to hear we failed to provide you with the positive experience you deserve. We hope you are willing to give us another chance. Please reach out to us at (770) 454-6789 so we can work towards a resolution.

Aug 04, 2023 -

katie responded

Well, I spoke too soon! Andrew Frankel, the service manager has since contacted me about my bad experience. Today, they performed the service on my car at no charge AND delivered my car back to me. Jim Ellis won my business back today. Thanks Andrew.

July 30, 2023

We started our transition by calling Mr Macloskie who is our salesman he did a great job getting everything started thanks to the finance guy can’t think of his name he worked hard getting the payment where More

by Pearl 1077
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Patel, Quinton Little, Macloskie Bokwe
Aug 02, 2023 -

Jim Ellis Hyundai responded

Pearl 1077, thank you for your kind words and congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!

July 11, 2023

I recently bought a car at this dealership, and the customer service was exceptional! Jaldrin Rodriguez was extremely professional, knowledgable, and attentive towards me and my family. Couldn't be any More

by jeasenjo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaldrin Rodriguez
Jul 13, 2023 -

Jim Ellis Hyundai responded

Jeasenjo, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

July 04, 2023

Great customer service great deals. Major was really knowledgeable. Have lots of inventory to choose from. More

by 2205neal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Major Meghjani
Jul 13, 2023 -

Jim Ellis Hyundai responded

Your comments keep us motivated and working hard for all our guests, 2205neal! Please let us know if there is ever anything else we can do for you! Safe travels!

July 03, 2023

From beginning to end, the entire experience was great. Saban took great care of me the entire time and I took possession of the vehicle at the time and day we agreed upon. Mark in finance was equally as g More

by Andi Vantrees
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ross Beaton, Mark Smolyar, Kevin Prevost, Saban Dawood
Jul 13, 2023 -

Jim Ellis Hyundai responded

Andi Vantrees, your positive review means a lot to us and we’re happy we could help you! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

June 28, 2023

Exceptional experience! This was my first time purchasing a vehicle and Malik and Mark took great care of me during my visit. I had a friend who was with me as well who thou More

by Kevin Vantrees
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Malik Harris, Mark Smolyar, Kevin Prevost
Jun 30, 2023 -

Jim Ellis Hyundai responded

Kevin Vantrees, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

June 15, 2023

They were quick, efficient, pleasant, and overall enjoyable experience at this dealership. Overall, I would recommend this dealership to anyone More

by Steve perry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Major Meghjani
Jun 19, 2023 -

Jim Ellis Hyundai responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!

June 09, 2023

EXCEPTIONAL CAR BUYING EXPERIENCE! !!!!!! Everyone I dealt with was so professional and friendly. Jim Ellis treats their customers like family and I will never buy from anyone else. Th More

by eliseprevost208
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lawrence Pardy
Jun 15, 2023 -

Jim Ellis Hyundai responded

Eliseprevost208, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

May 27, 2023

Great experience with Mccloskie at the genesis dealership. He was very attentive and communicative and helped us navigate the paperwork process. He worked around our busy schedule and came in on More

by Adkohr
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Macloskie Bokwe
Jun 15, 2023 -

Jim Ellis Hyundai responded

Adkohr, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

May 23, 2023

Leasing a car is not fun for. However, working with Major was a pleasure. He was warm, personable, and eager to see us leave happy after our experience. We can’t express strongly More

by EILEENSILBERSTEIN97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy , Major Meghjani
May 24, 2023 -

Jim Ellis Hyundai responded

Thank you for taking the time to share your feedback about your recent car leasing experience. We understand that leasing a car can sometimes be a daunting task, but we're thrilled to hear that working with Major made a positive difference for you. Major takes great pride in providing exceptional customer service, and we're glad to know that his warm and personable demeanor made your leasing experience a pleasure. It's wonderful to hear that he went above and beyond to ensure your satisfaction and that you left our dealership happy. Your kind words about Major's effectiveness are truly appreciated. We consider ourselves fortunate to have him as a part of our team. He is dedicated to ensuring that each customer receives personalized attention and a seamless experience. We will make sure to share your feedback with him, as it will serve as motivation to continue delivering outstanding service. Thank you once again for choosing us for your car leasing needs and for sharing your positive experience. We value your business, and if there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again and providing the same level of excellence that you experienced with Major.

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