Jim Ellis Hyundai

My experience with the dealership on Peach tree Industrial Blvd in Atlanta was dreadfully horrible. After coming to terms with the sales person (we choose our car on a visit, I told the sales pers Industrial Blvd in Atlanta was dreadfully horrible. After coming to terms with the sales person (we choose our car on a visit, I told the sales person of the financing I can get from my Credit Union, and the price I was willing to pay) over the phone after visiting their sales lot, I drove over to the dealership to seal the deal. Since the dealership offered a lower rate than my CU, I told them I would use their financing. I filled out all of the paperwork in my first 1/2 hour there. Then waited for another 45 minutes for the credit office to bring me into their office. I signed all of the forms, then the credit person gave me the finance papers and my percentage rate was 1.24% higher than quoted, and .24% higher than my CU offered. When I objected to the changed rate, the credit manager asked if I would sign if the rate was reduced to equal what the CU offered. If that's not bait and switch, I don't know what is. Be very careful when dealing with these folks. Read every detail carefully because the final paperwork may not match what you were told. I left the office and asked the credit person to make sure my signed paperwork was destroyed. He tried to convince me that he could meet my CU interest rate. I wouldn't do business with these folks on a bet! Beware!! More

I was a little nervous about buying my first car but that all changed once I decided to go with Jim Ellis Hyundai. Alex, Hau-B, and General Manager Wesley Ellis made me feel at ease and made it a great buyin all changed once I decided to go with Jim Ellis Hyundai. Alex, Hau-B, and General Manager Wesley Ellis made me feel at ease and made it a great buying experience. I can't be more pleased with the great deal I got on my brand new Santa Fe. I'm recommending this dealership to all my friends! More

Joseph was the most courteous, friendly, honest, and all round good service representative that I've encountered at Jim Ellis Hyundai; and I have been bringing my car(s) there for 3 years. It is the experie round good service representative that I've encountered at Jim Ellis Hyundai; and I have been bringing my car(s) there for 3 years. It is the experiences like these that ensure my wife and I will continue to return to Jim Ellis Hyundai for our future car purchasing needs.-- Jake Seim" More

Service advisors are the JIM Ellis Dealership in the eyes of your customers when they arrive at the service desk. I have been favorably impressed with their technical knowledge and their customer service att of your customers when they arrive at the service desk. I have been favorably impressed with their technical knowledge and their customer service attitude each time I visit. Pretty soon the customer gravitates to the advisor that stands out, much as selecting a doctor. My selection has been Ms Mueller. She seems very knowledgeable about the vehicles and I have observed her demeanor with other customers in addressing their concerns. She represents you well, and seems to handle each customer's concerns with the care that you advertise. I also appreciate the ability to converse with the service technician that will be performing the repairs to my vehicle if I desire. I truly appreciate their ability and training ---much as a surgeon. I hope you are recognizing these folks as your "front line" and treating them accordingly! Ken Gillespie" More

I am they type of person who does not like to go into dealerships but, I had a great experience at this dealer. I got a good deal, the sales people were great to deal with (not high pressure at all) and dealerships but, I had a great experience at this dealer. I got a good deal, the sales people were great to deal with (not high pressure at all) and when they did not have the car I was looking for in the color I wanted they went out of their way to get one for me. I would recomend this dealership to anyone who asks. More