Jim Ellis Hyundai

Hyundai Accent Purchase We bought our daughter an Accent - from Lucian, who was so helpful! Great purchase, and great salesman! Thank you Lucian for a great experience, our d We bought our daughter an Accent - from Lucian, who was so helpful! Great purchase, and great salesman! Thank you Lucian for a great experience, our daughter is delighted! More

Above and beyond I have been to many dealerships but Jim Ellis Hyundai sets the standard. I recommend them for service and sales. They are patient with no pressure. I have been to many dealerships but Jim Ellis Hyundai sets the standard. I recommend them for service and sales. They are patient with no pressure. More

Wow Karl is the man!!! I just wanted to take a moment and thank Karl Jiram of Jim Ellis Hyundai. He handled my internet purchase textbook like. I contacted 5 other dealers a I just wanted to take a moment and thank Karl Jiram of Jim Ellis Hyundai. He handled my internet purchase textbook like. I contacted 5 other dealers and Karl went above and beyond my expectations of a used car purchase. After answering all my questions in a timely manner the delivery went faster than I could have imagined. I had my financing all worked out before I got there and they got me a better interest rate by .75% and had me in and out in less than an hour. After taking delivery I had an issue with a tire pressure sensor the next day. I was upset at first but Karl took care of everything and had me out of service in about 45 min. I have never been as impressed with a individual salesperson or dealership as I have with Karl and Jim Ellis Hyundai. I highly recommend them to anyone looking for a used car!!! Thank you Karl you made the difference in my buying experience. Jim Long More

A total sham of a new car buying experience! After a fairly pleasant experience a month ago assisting a lady friend pick out a new Hyundai using the Costco Car Buying discount program, I research After a fairly pleasant experience a month ago assisting a lady friend pick out a new Hyundai using the Costco Car Buying discount program, I researched several Atlanta area Hyundai dealerships and came back to Kevin Frye to consider purchase of a 2015 Genesis. What a dismal shock to experience a completely different atmosphere and personality. There was a lot of the typical salesman b s talk. Then when we finally got to specifics with the purchase, he and management were not flexible at all with pricing and the offer they made on my trade was $4000 less than Kelly or Carmax. There was the typical back and forth walk between salesman and mysterious approvals person behind closed doors. That is ludicrous. I never met any other staff and no from mgmt ever came out to work a better deal or to do a follow up call after i left so disappointed! Bottom line. I went to Rick Case and experienced the total opposite approach! Hands down the best deal on a new 2015 Genesis! Friendly,down to earth staff who are up front with best deal options. No haggling or deceitful tactics such as was case with Jim Ellis. Mark Thompson and Matt Rowan went above and beyond to insure my happiness with a new Genesis in color and style I desired (transporting from Savannah!) So personable for management team to be sitting right in middle of showroom--in touch with the customers; not hidden behind some mysterious wall or other room making their back and forth offers as you typically exoerience in other dealerships. Mark even offered to personally wash my car next time I came by! I definitely will be referring friends and family to Rick Case from now on! More

The absolute best experience I ever had! From the start to the finish of our car buying experience was by far the absolute best! These guy's have made me a loyal lifetime buyer. They go the From the start to the finish of our car buying experience was by far the absolute best! These guy's have made me a loyal lifetime buyer. They go the extra mile in making sure you're satisfied. They promise the moon but deliver the sun. Outstanding customer service. More

Tried to Screw Us at the End For my wife and me, Jim Ellis completely wasted our time and gave us an absolutely terrible experience. We spent several days discussing multiple For my wife and me, Jim Ellis completely wasted our time and gave us an absolutely terrible experience. We spent several days discussing multiple vehicles and negotiating price. We want to know exactly what the transaction will costs us, therefore, we were negotiating the "final price," i.e., the total consideration after taxes and dealer fees. After a few days and multiple discussions, it seemed like we were in agreement on the final price and we were excited about purchasing the vehicle (even after they made us wait almost three hours before finally getting to us). When they presented us with the transaction summary, we saw where Jim Ellis was trying to screw us. Instead of the "final price," Jim Ellis presented us with a summary that assumed our $3,000 down payment was already in their hands! They tired to put the $3,000 on top of the final price which we had negotiated, as if a down payment is extra income to them rather than part of how we would finance the vehicle. WE WERE LIVID! We let them have it and walked out of Jim Ellis Hyandai. We will not be dealing with these cheats again. More

Awesome Car Buying Experience The preowned department did a great job of getting my new car ready to go. It was a smooth purchase, and I know I got a great deal. They helped me set The preowned department did a great job of getting my new car ready to go. It was a smooth purchase, and I know I got a great deal. They helped me set up my Bluelink and XM Satellite radio as well. More

I love this dealership My car buying experience was the fantastic. The salesman and the manager were very knowledgable and friendly. I came away with just what I wanted. My car buying experience was the fantastic. The salesman and the manager were very knowledgable and friendly. I came away with just what I wanted. More

Dealership was willing to work with me to make things right After some initial miscommunications the management and service area at the dealership showed a tremendous willingness to work with me on resolving t After some initial miscommunications the management and service area at the dealership showed a tremendous willingness to work with me on resolving the problem. That was sincerely appreciated by me. I am happy to say that the end result of the cooperative effort was a resolution to my car issues. This is my second Hyundai and I will definitely give this dealership the first opportunity for my business in the future when I am in need of another vehicle. More

Felt like I needed to shower after leaving Service Center Had my Azera in for service. Just got the feeling these folks were so squirrelly. Told me my tranny was out and that I needed a new one. Like a dum Had my Azera in for service. Just got the feeling these folks were so squirrelly. Told me my tranny was out and that I needed a new one. Like a dummy I did not take it to get a second opinion. $4k lighter I pick up the car. Go about a mile up the road and have to turn around . The car is running so rough I thought it would tear itself apart. Turns out they did not sync the new transmission. You would think that when a customer drops $4k+ they would make sure that they got things right. More