
Jim Ellis Hyundai
Atlanta, GA
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Tai was amazing! Tai made my car buying experience more bearable! He was patient, wanted to get the best deal for me and kept me laughing through the entire process. Tai made my car buying experience more bearable! He was patient, wanted to get the best deal for me and kept me laughing through the entire process. More
No pressure & professional Sam was great to work with! No pressure and made sure we got everything we wanted. He even followed up a few days later to make sure everything was go Sam was great to work with! No pressure and made sure we got everything we wanted. He even followed up a few days later to make sure everything was going well. More
Excellent customer service Did my homework to choose the new car I wanted and then visited different local Hyundai dealerships to see which one made me feel the most comfortable Did my homework to choose the new car I wanted and then visited different local Hyundai dealerships to see which one made me feel the most comfortable with my purchase. Jim Ellis Hyundai was the most convenient for future service needs. I met salesman Dan Ofosu-Appiah by chance as I walked in the front door and couldn't be happier with the way the sale progressed. No pressure sale, just a courteous willingness to help me make an informed purchase. Thank you Dan! More
Patience and Follow Up My purchase was the first new car I have bought and to say I was undecided about what I want is an understatement. I first visited this dealership to My purchase was the first new car I have bought and to say I was undecided about what I want is an understatement. I first visited this dealership to test drive one vehicle and then Lucian spent time talking with me about what I really wanted and recommended a different vehicle- which ended up being a better fit. Also, I wanted a unique color combination and Lucian was great about following up to make sure my exact vehicle was available for purchase. More
Very good experience before purchase and during purchase. Looking forward for a greater experience in future as well. I will definitely suggest this for my fri experience before purchase and during purchase. Looking forward for a greater experience in future as well. I will definitely suggest this for my friends and the sales staff provided all the info required. More
Tonya was great Hello Tanya was great I wanted to go to three dealership that day however my first stop was all I needed because of Tonya professionalism and knowledg Hello Tanya was great I wanted to go to three dealership that day however my first stop was all I needed because of Tonya professionalism and knowledge and more importantly is how I was treated it was a great experience. More
Daimein Solomon Daimein greeted me with a smile and was very patient with me and my husband. We were not intending to purchase/lease a car that night and Daimein and Daimein greeted me with a smile and was very patient with me and my husband. We were not intending to purchase/lease a car that night and Daimein and Jason made it difficult to walk away - so we didn't! We will definitely refer friends to Daimein and will be back when we are in the market for the next car. More
Excellent Car Buying Experience! My sales contact, Sam Patel, greeted me upon my entering the dealership with a genuine and personable smile which set the tone for a wonderful car buy My sales contact, Sam Patel, greeted me upon my entering the dealership with a genuine and personable smile which set the tone for a wonderful car buying experience. His title should be Relationship Manager because he thoughtfully and completely managed my relationship with Jim Ellis. Sam's title is Team Leader - A title which fits him very well. I visited the location quite a few times looking for the "right vehicle" and on one occasion, Sam was busy with another customer so he connected me with another member of the sales team, Tai C., who was also very personable and extremely knowledgeable. Tai jumped in and was able to assist me with a test drive, answered my questions and provided me with supplemental information that helped me finalize my decision on which model to purchase. Working with Tai C. was just like working with Sam. Their knowledge and professionalism are exceptional! Now it was time to close the deal with the "hard core finance guys". My auto purchase did not include a "hard core finance guy!" I was paired with Mr. Hau-B Cao who is about as far from your typical finance contact as you can ever imagine. He talked numbers, finance rates, and warranties. He candidly and patiently explained the positives and negatives of my finance options and rates. He also went into detail explaining the warranty options. He was never pushy nor did he steer me in the direction of opting for the highest plans. He simply provided the information, gave real life examples and answered all of my questions. All of these gentlemen exhibited knowledge, patience and professionalism unmatched by any person at other Atlanta area dealerships. I strongly suggest to anyone interested in buying a vehicle to visit Jim Ellis Hyundai on Peachtree Blvd. and talk with Sam, Tai or Hau-B. Brian L. More
Great Last Minute Saturday Service The day after I purchased my Hyundai Genesis, I hit an infamous Atlanta pothole, which resulted in a blown tire. It was under warranty so I arrived w The day after I purchased my Hyundai Genesis, I hit an infamous Atlanta pothole, which resulted in a blown tire. It was under warranty so I arrived when the service department opened on Saturday morning. Although I did not have an appointment and was very frustrated, Mr. A.G. Elder exercised patience and professionalism and worked me in to have my care serviced. He arranged to have the tire brought in from another location, had the tire mounted and balanced and completed an alignment in a relatively short amount of time. He and the other advisors kept me apprised of the work being done. Mr. Elder is a very knowledgeable and genuine service provider. More
New Car Purchase My wife and I are very happy that your dealership was recommended to us. We truly enjoyed having Marcus work with us he knew his products. He Listene My wife and I are very happy that your dealership was recommended to us. We truly enjoyed having Marcus work with us he knew his products. He Listened patiently to our wants,needs and desires for a new car ,namely the Genesis. We wanted a certain color and interior. He was able to get just what we wanted. More