
Jim Ellis Hyundai
Atlanta, GA
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(edited after response from owner, and subsequent followup) - we had a difficult service issue that wasn't addressed after multiple attempts to come to a resolution. After getting more and more voca followup) - we had a difficult service issue that wasn't addressed after multiple attempts to come to a resolution. After getting more and more vocal, including online reviews, we finally got a call from Andrew Frankel, who deals with online channels. He quickly and easily resolved all our issues. I'd recommend finding him if you do have issues. Thank you Andrew. More
Leasing a new EV at Jim Ellis Hyundai was a very good experience. Our sales guy Major M was very knowledgeable, he took the time to explain or show us the features that were important to us in our new EV experience. Our sales guy Major M was very knowledgeable, he took the time to explain or show us the features that were important to us in our new EV. Major treated us with utmost courtesy and respected our opinions. When we finally made the decision to lease with Jim Ellis the finance manager Jacob was very professional and a pleasure to work with. He explained the fine print and made sure we knew what each document we were signing was for. Overall a really good leasing experience and we highly recommend Jim Ellis Hyundai. More
My only experience was with the salesman and finance guy. The salesman was very friendly, professional and helpful, as was the finance guy. The salesman was very friendly, professional and helpful, as was the finance guy. More
Great experience with this dealership. Teamwork was excellent. My salesman, Hamilton, was the perfect blend of being knowledgeable without being pushy, and was easy to work with and very Teamwork was excellent. My salesman, Hamilton, was the perfect blend of being knowledgeable without being pushy, and was easy to work with and very accommodating and pleasant. You can tell that there’s solid leadership at the top of this group because every encounter I had with the different folks here, from Hamilton to other salesmen to front desk staff and even the cleaning people, you saw the same level of service and intentional emphasis on the customer and focus on their needs. Kudos to the leadership team for creating that kind of culture and environment at this dealership. More
Parker was fabulous. I will absolutely buy my future vehicle from Parker because of house awesome and simple he made the process for me. I was in training so I could spor I will absolutely buy my future vehicle from Parker because of house awesome and simple he made the process for me. I was in training so I could sporadically text him and arrange a time to come see and buy the car. Him and Jacob in finance stayed over 2 hours past closing on a Friday night to finish up my purchase. They were so sweet and even when I went back because I had a small issue on my window tint Dan was also fabulous in getting it fixed quickly and smoothly. I cannot rave enough on Parker and how great he is. He even picked me up from the Marta station in the car I was wanting to buy and I did the test drive back to the dealer. More
My dealer, TJ, gave me careful consideration from my first visit to completing the contract. I'm so happy to sign a contract that I like. first visit to completing the contract. I'm so happy to sign a contract that I like. More