2,650 Reviews of Jim Ellis Chevrolet - Service Center
Awesome Dearship Service Personel Awesome service person. Vlad has been my advisor for many years. He always makes me feel like I’m the customer! That is important when you are spendin Awesome service person. Vlad has been my advisor for many years. He always makes me feel like I’m the customer! That is important when you are spending money! I look forward to working with him for future repairs and maintenance. More
Awesome service The lady on the phone not as knowledgeable about my needs, but the guy that works with me when I get there is spot on! The lady on the phone not as knowledgeable about my needs, but the guy that works with me when I get there is spot on! More
Air conditioner went out I expressed that I had a trip to go on in three days. I had to have the car back. Robert Sigman diagnosed the problem, made the repairs, and submi I expressed that I had a trip to go on in three days. I had to have the car back. Robert Sigman diagnosed the problem, made the repairs, and submitted the cost under the extended warranty. I had the car back later that day. More
long wait. No status I took my car in for a 7:00 am appointment. At 1:00 pm they had not even looked at my car. I requested a status and the service advisor had none. I I took my car in for a 7:00 am appointment. At 1:00 pm they had not even looked at my car. I requested a status and the service advisor had none. I asked him to get one and call me back. At 2:00 pm I called again and he still had no status. I asked to speak to the service manager and he was unavailable. I ask to speak to the general manager and he was unavailable. I ask to make an appointment to see the general manager and was told I had to fill a form out on line. I went and got my car and took it to a different dealer. More
Out of towner Had an check engine light pop up while vacationing in Atlanta called JIm Ellis they told me to bring it in. They diagnosed my car and fixed it. Had an check engine light pop up while vacationing in Atlanta called JIm Ellis they told me to bring it in. They diagnosed my car and fixed it. More
Fast and honest I've always had good experiences with Jim Ellis associates whether it's basic maintenance or warranty work. I usually do night drops and someone will I've always had good experiences with Jim Ellis associates whether it's basic maintenance or warranty work. I usually do night drops and someone will call me by 7:30 AM so they can move me through ASAP. And they've never pushed any services on me. More
Vlad is awesome! Vlad is always helpful! He goes above and beyond to help me whenever I bring my van in. He is extremely knowledgeable and knows what he is doing! Vlad is always helpful! He goes above and beyond to help me whenever I bring my van in. He is extremely knowledgeable and knows what he is doing! More
Customer service Issue corrected Had an issue with services performed on my vehicle. Management contacted me and resolved the concerns. Thank you Brian for reaching out to me and Had an issue with services performed on my vehicle. Management contacted me and resolved the concerns. Thank you Brian for reaching out to me and taking care of my concerns. More
Satisfied Service Prompt attention to our needs. Friendly Courteous. Great people that greet you, Great facility, easy access, clean, comfortable waiting area. Y Prompt attention to our needs. Friendly Courteous. Great people that greet you, Great facility, easy access, clean, comfortable waiting area. You feel welcome. Display appreciation for your business More
ALWAYS AN AWESOME EXPERIENCE! Aramis always goes above and beyond to make my experience very easy and awesome! I was without my car for a week and with his help my life never skipp Aramis always goes above and beyond to make my experience very easy and awesome! I was without my car for a week and with his help my life never skipped a beat! Thank you so much for all of your help! More