2,642 Reviews of Jim Ellis Chevrolet - Service Center
Always do what is best for your vehicle at a fair price. It was time for regular maintenance so I made the appointment with the operator and the time suited me and it was a effortless experience. It was time for regular maintenance so I made the appointment with the operator and the time suited me and it was a effortless experience. More
Fast and easy service I brought my Corvette by on Saturday March 23rd to have a part that was broken under the hood, Vladimir looked at it and called the Corvette tech to l I brought my Corvette by on Saturday March 23rd to have a part that was broken under the hood, Vladimir looked at it and called the Corvette tech to look at the problem. I was told they would order the parts to fix the problem and that it would take about a week for the parts to come. Vladimir called me on Friday March 30th. and informed me the parts were in and we scheduled an appointment for 7:00 am Monday April 2nd., when I arrived they took my car in the repair center and performed the necessary work. Everything was done and I was on the road by 9:00 am. The only upsetting part of the entire process was when the Corvette tech looked at the problem on March 23rd. and told me I did not need to replace the broken parts but I could go home and super glue the broken parts together. More
Awesome Dearship Service Personel Awesome service person. Vlad has been my advisor for many years. He always makes me feel like I’m the customer! That is important when you are spendin Awesome service person. Vlad has been my advisor for many years. He always makes me feel like I’m the customer! That is important when you are spending money! I look forward to working with him for future repairs and maintenance. More
Awesome service The lady on the phone not as knowledgeable about my needs, but the guy that works with me when I get there is spot on! The lady on the phone not as knowledgeable about my needs, but the guy that works with me when I get there is spot on! More
Air conditioner went out I expressed that I had a trip to go on in three days. I had to have the car back. Robert Sigman diagnosed the problem, made the repairs, and submi I expressed that I had a trip to go on in three days. I had to have the car back. Robert Sigman diagnosed the problem, made the repairs, and submitted the cost under the extended warranty. I had the car back later that day. More
long wait. No status I took my car in for a 7:00 am appointment. At 1:00 pm they had not even looked at my car. I requested a status and the service advisor had none. I I took my car in for a 7:00 am appointment. At 1:00 pm they had not even looked at my car. I requested a status and the service advisor had none. I asked him to get one and call me back. At 2:00 pm I called again and he still had no status. I asked to speak to the service manager and he was unavailable. I ask to speak to the general manager and he was unavailable. I ask to make an appointment to see the general manager and was told I had to fill a form out on line. I went and got my car and took it to a different dealer. More
Out of towner Had an check engine light pop up while vacationing in Atlanta called JIm Ellis they told me to bring it in. They diagnosed my car and fixed it. Had an check engine light pop up while vacationing in Atlanta called JIm Ellis they told me to bring it in. They diagnosed my car and fixed it. More
Fast and honest I've always had good experiences with Jim Ellis associates whether it's basic maintenance or warranty work. I usually do night drops and someone will I've always had good experiences with Jim Ellis associates whether it's basic maintenance or warranty work. I usually do night drops and someone will call me by 7:30 AM so they can move me through ASAP. And they've never pushed any services on me. More
Vlad is awesome! Vlad is always helpful! He goes above and beyond to help me whenever I bring my van in. He is extremely knowledgeable and knows what he is doing! Vlad is always helpful! He goes above and beyond to help me whenever I bring my van in. He is extremely knowledgeable and knows what he is doing! More
Customer service Issue corrected Had an issue with services performed on my vehicle. Management contacted me and resolved the concerns. Thank you Brian for reaching out to me and Had an issue with services performed on my vehicle. Management contacted me and resolved the concerns. Thank you Brian for reaching out to me and taking care of my concerns. More