Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Workmanship
Service Time
Service Communication
2,608 Reviews of Jim Ellis Chevrolet - Service Center
Sort by
May 18, 2018
Excellent service Our service advisor, Vlad, always does an excellent job of advising us us of what needs be done to our 2006 Tahoe. We have 131,000 miles on the truc Our service advisor, Vlad, always does an excellent job of advising us us of what needs be done to our 2006 Tahoe. We have 131,000 miles on the truck and we have always and will continue to take it to Jim Ellis. More
by Joel
Verified CustomerEmployees Worked With
Helpful May 17, 2018
I was treated wonderfully! Very easy quick fix! Everyone was very friendly and helpful. I will come back every time for my oil change and recommend to friends. thanks! Very easy quick fix! Everyone was very friendly and helpful. I will come back every time for my oil change and recommend to friends. thanks! More
by harris25jill
Employees Worked With
May 17, 2018
Aggressive service provider. the service department informed me my battery was bad I did inform them that I had just replaced the battery and ask to speak to someone in the warra the service department informed me my battery was bad I did inform them that I had just replaced the battery and ask to speak to someone in the warranty department. As my request was at no fault of my own I also requested a loaner vehicle the service provider was rude in my opinion and the process to get the rental with being taken to Enterprise took way too long and was totally inconvenient. then the next day the service provider called me to tell me they hadn't looked at my vehicle but they would look at it and next morning then the following day the service provider called me several times and harassed me and then pretended to call from another number and ask for someone different telling me I must return the car by the close of business asking me what time I get off work where I live all of that is inappropriate if you tell me my car is complete and you haven't found anything wrong with it common sense tells me I need to return the rental by the close of business day without being harassed about where I live where I work and what time I can get there I don't want to keep your rental I wanted my vehicle back and I thought the whole process was rude an inconvenient. More
by ROSALYNCHAMBLISS
Employees Worked With
Roman Woldemariam
May 17, 2018
Tire Guage Everyone in the service department seem to be very helpful. I was in and out in a timely manner and my car run good thanks for the help. Everyone in the service department seem to be very helpful. I was in and out in a timely manner and my car run good thanks for the help. More
by M_SPRADLINGSR
Employees Worked With
May 16, 2018
Service OVerall good experience. My frustration lies in the actual car. Its a 2015 LTZ Tahoe that has been in the service center every 3 to 4 months, taking OVerall good experience. My frustration lies in the actual car. Its a 2015 LTZ Tahoe that has been in the service center every 3 to 4 months, taking away from family time on the weekend. More
by NFRANCO
May 16, 2018
Service did not identifiy the problem correctly. Parts were replaced that didn't resolve the issue. After 3rd different part replacement attempt and $1400 of "failed to resolve" repair/replacement pa Parts were replaced that didn't resolve the issue. After 3rd different part replacement attempt and $1400 of "failed to resolve" repair/replacement parts, vehicle's problem seems to be fixed.. Final part replacement tried (fuse box relay), seems to have identied to original problem. However it should have been the 1st solution tried. It was a "throw parts at it and guess solutions, approach. Internet identitied the problem originally from other Owners postings. "Chevy SSR cranks but won't start." The problem and solution was right there all along. I mentioned it to the Sevice Adviser up front, who dismissed the value of the internet. More
by Chevy SSR Owner
May 16, 2018
quick, easy, detailed I called with an A/C problem. Robert got me right in and had a rental car waiting for me. Robert called me the next day with the explanation of what I called with an A/C problem. Robert got me right in and had a rental car waiting for me. Robert called me the next day with the explanation of what happened and told me it was all fixed and I was ready to pick up the car. When I got to the service dept my paperwork took just a few minutes and my car was pulled up and I was ready to go. More
by HRIFKIN1
May 16, 2018
The welcome and in front deck services Her name Roman In front desk service great but inside service it took so long When you come by Aparentemente you need to improve that part of it all he In front desk service great but inside service it took so long When you come by Aparentemente you need to improve that part of it all he More
by Alex
Employees Worked With
Roman
May 16, 2018
Consistently Great Service Took my car in for a tire replacement and Robert Sigman was VERY helpful. He was able to take care of my car even though I didn't have an appointment. Took my car in for a tire replacement and Robert Sigman was VERY helpful. He was able to take care of my car even though I didn't have an appointment. More
by OKSANAGON5
Employees Worked With
Robert Sigman
May 15, 2018
Scheduled Service I only take my car to Jim Ellis Chevrolet for service. They are friendly, give accurate time frames for repairs so that you can plan accordingly, and I only take my car to Jim Ellis Chevrolet for service. They are friendly, give accurate time frames for repairs so that you can plan accordingly, and have a clean lounge area. More
by patrick.j.fischer40
