Jim Ellis Chevrolet - Service Center

Diagnosis of check engine light I originally was working with Luis who went out of his way to make sure my car would be serviced the same day since I had to reschedule twice due to a I originally was working with Luis who went out of his way to make sure my car would be serviced the same day since I had to reschedule twice due to availability. He transferred my information to Roman who then assisted me on the repairs through all the chaos that was going on that day. She was super friendly and very helpful in getting me back into my vehicle. I would highly recommend her and Luis again. More

Vladimir is an excellent service advisor. Overall the experience was fantastic. I will recommend this service department and sales team to anyone looking to buy a vehicle. They all met and exc Overall the experience was fantastic. I will recommend this service department and sales team to anyone looking to buy a vehicle. They all met and exceeded my expectations. More

Replace Shift Indicator The issue was fixed and relationship salvaged. I was given a loaner car while testing and replacement of my shift indicator (preventing the vehicle el The issue was fixed and relationship salvaged. I was given a loaner car while testing and replacement of my shift indicator (preventing the vehicle electronics from recognizing me shifter was actually in Park). Good experience; however, I did note that there were two scratches on my shifter that appear to be from the removal of the shifter knob. They are dime sized. Given my vehicle is a lease, I am not concerned but made a point to notify Jim Ellis as I did not cause the damage to the leather. More

Delivered as promised Robert and the service team did a good job on all facets of the service process. Friendly and professional service. Will use Jim Ellis Chevrolet in t Robert and the service team did a good job on all facets of the service process. Friendly and professional service. Will use Jim Ellis Chevrolet in the future. More

Excellent service and was fixed first time My Service Advisor Vlad did a great job. Though it was luck as he just happened to be passing by while dropping off my Volt with Vlad, the Volt mecha My Service Advisor Vlad did a great job. Though it was luck as he just happened to be passing by while dropping off my Volt with Vlad, the Volt mechanic Eric (Erik?) stopped and provided some helpful insight that proved correct. Just to be picky, I dropped it off mid afternoon on a Wednesday for a Thursday 8:20am repair appointment and I did not receive a status until Friday around 1pm. That amount of time without my wheels was not a big deal but it would've been nice to have rec'd a status call or text by late Thursday just to make it'd easier on my planning. Still, everyone was nice, professional, and it was especially nice that my repair was under warranty! More

Roman Woldemarian She was great. I recommend her and hope her name will soon be added to the list on this form. She is friendly, efficient and concerned about my experi She was great. I recommend her and hope her name will soon be added to the list on this form. She is friendly, efficient and concerned about my experience being positive. Elise Schaaf was also helpful with some paperwork questions. More

Stabilitrak signal and Shaking of the car I usually receive excellent service from JE Chevrolet, however , my stabilitrak and TCS warning came on with the engine light, the next day. I hav I usually receive excellent service from JE Chevrolet, however , my stabilitrak and TCS warning came on with the engine light, the next day. I have made another appointment for Fri. 25th of May. I pray my car is not going to give me a lot of trouble. I have had such success since it's purchase in 2017. I have to drive distances some times for work and it would be awful if is now breaking down. More

Service The service was fast and simply amazing. Definitely refer anyone going here to get their vehicle checked out. Thanks all the staff at Jim Ellis The service was fast and simply amazing. Definitely refer anyone going here to get their vehicle checked out. Thanks all the staff at Jim Ellis More

Friendly and responsive staff Took our 2015 Silverado in for a minor repair and everyone was very friendly and helpful. Truck was returned clean and ready to go as promised. Took our 2015 Silverado in for a minor repair and everyone was very friendly and helpful. Truck was returned clean and ready to go as promised. More

Restoring the Functional Capability of my 2005 Chevy Impala Solved a difficult, sporadic problem involving instrumentation and alarms that affected the safety of my vehicle, and even its capability of being abl Solved a difficult, sporadic problem involving instrumentation and alarms that affected the safety of my vehicle, and even its capability of being able to start on demand.. More