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Jim Ellis Chevrolet - Service Center

Atlanta, GA

4.4
2,667 Reviews

2,667 Reviews of Jim Ellis Chevrolet - Service Center

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July 02, 2018

Quality Very friendly and positive about there work Very professional There level of a quality experience was outstanding. I just wish Fred could have found m More

by PAUL.RENICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elise Schaaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Colon, Fred Gamble
Jul 03, 2018 -

Jim Ellis Chevrolet responded

Paul.renick, thank you for writing this fantastic review and giving our dealership such a high star rating!

July 02, 2018

The best Hello and the fastest professional service place to go and get your car in handled. For any reasons. I would be bringing my car back for service. More

by N4RIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2018 -

Jim Ellis Chevrolet responded

Your comments keep us motivated and working hard for all our guests, N4ric! Thank you for writing this fantastic review and giving our dealership such a high star rating!

July 02, 2018

I was over charged for oil change. Oil change took to long was charged too much. I was offered nothing I wish I could give my car back. No one calls me back when I have a problem. Bad d More

by jhenderson196
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Valdez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2018 -

Jim Ellis Chevrolet responded

We apologize that this visit with us has been so troublesome. We’ll get with the personnel related to the transaction to figure out what went wrong. As far as the change in location goes, we are constantly growing and to keep up with our demand we are in the process of building bigger and better things! Thank you for bringing this to our attention!

June 29, 2018

Excellent Work The body shop has the experience to put a car back as close to original as possible. They did an fantastic job on my repair. Thank You. More

by CLOWN_TRIGGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger
Jul 01, 2018 -

Jim Ellis Chevrolet responded

Hello, thank you for writing this fantastic review and giving our dealership such a high star rating! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! We hope you have a great day!

June 29, 2018

Replacement of left turn signal socket Problem with turn signal was corrected with replacement of socket and bulb. Robert and the tech did great job in getting the light fixed. My thanks More

by ATLANTABLH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Sigman
Jul 01, 2018 -

Jim Ellis Chevrolet responded

Hello, your wonderful feedback and rating mean a lot to us. If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

June 29, 2018

Great Service I am upset that the Express Lanes are closed but the Service Center still provided great customer service. I was a pop-up but they were able to squeez More

by VKIRK42A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2018 -

Jim Ellis Chevrolet responded

Hello, thank you for writing this fantastic review and giving our dealership such a high star rating! If you're ever in need of more help, please let us know! We hope you have a great day!

June 28, 2018

Brakes service Did awesome job as usual I never complain when I take my vehicle to Jim Ellis. I won’t take my vehicle anywhere when I need certain things done to it More

by KSCOLLINS88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Colon, Robert Sigman
Jun 30, 2018 -

Jim Ellis Chevrolet responded

Hello, we're glad you had such a wonderful experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

June 27, 2018

All went well,excerpt it took longer than what it normally t All went well, excerpt it longer time than what it normally takes me for an oil change and car wash, due to shortage of staff. More

by EOKWARA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Banks
Jun 28, 2018 -

Jim Ellis Chevrolet responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Chevrolet for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thanks again for your business! Take care!

June 26, 2018

All’s Well That Ends Well. The usual quick service was set back because of very heavy demand and short staff. It was a challenging week for everyone but together we ovecame and More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elise Schaaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2018 -

Jim Ellis Chevrolet responded

It is great to read such wonderful comments about your recent experience with us, Jack! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

June 26, 2018

Great Service Jim Ellis have service my cars for approximate 18 years, starting with my 929 Mazda, and then my 2007 Malibu and now my 2017 Malibu, great service. More

by wilye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
Jun 28, 2018 -

Jim Ellis Chevrolet responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Chevrolet for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thanks again for your business!

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