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Jim Ellis Chevrolet - Service Center

Atlanta, GA

4.4
2,667 Reviews

2,667 Reviews of Jim Ellis Chevrolet - Service Center

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July 08, 2018

Great Service Louis, my service tech, was outstanding in handling my repair problems. The service repair was short, so I didn't have to wait long. Great job and ser More

by RICHARDF4520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Colon
Jul 13, 2018 -

Jim Ellis Chevrolet responded

Richardf4520, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust!

July 06, 2018

NOT GOOD Emails of disapproval were sent to supervisors that's all I have to say. Brandon Colon did reach out to me and I do appreciate it however for the inco More

by ERIKAZGREENE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vladimir Kochubey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Colon
Jul 24, 2018 -

Jim Ellis Chevrolet responded

As a top, nationally-ranked Chevrolet dealer, this is not the experience we promise! We are sorry to hear that you did not enjoy your customer service with us but we are glad to hear that Brandon did reach out to resolve your issues. Thank you for bringing this to our attention!

July 05, 2018

Suburban and Bolt service We've had excellent service for our 200K+ mile Suburban for 10 years. Recently we had a minor repair for our brand-new Bolt. This service department i More

by CWCASS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Colon, Fred Gamble
Jul 13, 2018 -

Jim Ellis Chevrolet responded

It is great to read such wonderful comments about your recent experience with us! Thanks again for your business! Take care!

July 05, 2018

Chevy Equinox repairs 2013 model Thank you Robert Sigman, I appreciate your attention to detail and being honest with me about my vehicle and it’s needs. Thank you for keeping me info More

by AMBER2Q
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosetta , Robert Sigman
July 04, 2018

Great Customer Service!!!!!! I was pleasantly surprised by the personal service I was given, I felt like I was important and not just a number! Brandon was very knowledgeable and More

by MYPHONE323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Colon
Jul 13, 2018 -

Jim Ellis Chevrolet responded

Your comments keep us motivated and working hard for all our guests! Thanks again for your business! Take care!

July 04, 2018

Vlad. If it weren't for Vlad and his absolute dedication to customer service. I would go someplace else. Noone else will look my way when I walk the door. E More

by Vbradley09
Recommend Dealer
No
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalo Brantley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2018 -

Jim Ellis Chevrolet responded

We are sorry that your experience with us was so frustrating! That is not the way you should have been treated and we will get with our Service Department to go over best practices with customer service. Thank you for bringing our shortcomings to our attention.

July 04, 2018

I am very satisfied for yesterday service.I It takes very quickly and the job so clean am very happy.This care makes me happy on my sebrebane Chevy.I be their for my next service. More

by MESSAYHAILE12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2018 -

Jim Ellis Chevrolet responded

Messayhaile12, thank you for your kind words and this wonderful review!

July 03, 2018

Customer Service Is Always Excellent! The Service Advisers are excellent. They provide thorough explanations and keep you informed every step of the way. My sister-in-law also uses this More

by Chevy Cruze Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elise Schaaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Colon
Jul 13, 2018 -

Jim Ellis Chevrolet responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Chevrolet for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

July 03, 2018

Outstanding service center and excellent staff. This was my first time visiting this service center. By far, this is one of the best sevice experiences I’ve ever had. I’m completely satisfied with More

by asbatlantaga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Williams
Jul 13, 2018 -

Jim Ellis Chevrolet responded

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Chevrolet, we value our customers and we look forward to seeing you on your next visit. Take care!

July 02, 2018

Brandon Colon - very professional Brandon Colon was very courteous and explained work and cost of each service. He was very professional If I had a complaint there were not enough peo More

by LMOORE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Colon
Jul 03, 2018 -

Jim Ellis Chevrolet responded

Lmoore3, your positive review means a lot to us and we’re happy we could help you!

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