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Jim Ellis Chevrolet

Atlanta, GA

Overview
Employees
Reviews
Vehicles
4.5
4,162 Reviews
Jim Ellis Chevrolet is a proud member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. Opening in 1992, the dealership is a full-service new, pre-owned and commercial vehicle dealer. As a 2022 Chevy Elite Dealer, Jim Ellis Chevrolet is recognized as one of the top 250 Chevrolet dealers in the nation regarding sales volume and client satisfaction ratings.
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5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,162 reviews

October 20, 2023

I had an amazing experience when I purchased my vehicle in 2021, but was not happy to be in the service department so soon. The representative was excellent and my vehicle ready the same day. More

by SLAMAR367
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2023 -

Jim Ellis Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

October 20, 2023

Great experience. I loved the recorded inspection video, I think it's a great idea to establish transparency. Thanks a lot! More

by I. Bagayoko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elise Schaaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Theriault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Retanza Grier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loan Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2023 -

Jim Ellis Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jim Ellis Chevrolet, we look forward to having you as a valued customer for many years to come! Expect the Best! Service Manager Mr. David Theriault

October 20, 2023

Worked hard to find my problem. Found it a fixed it next day. Also tried to keep the cost down More

by RICHSSC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loan Pham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2023 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault

October 19, 2023

My sales guy, Reggie Staigmeir, and the people that work with them are superior examples, Zach, Gable, Adam, the sales manager, Dan Campbell the general manager. Angela Newsome works in the tag department. More

by leo g
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Reggie Stagmaier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ned Iwuji
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Sorrentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Toms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Gabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Gable , Sam Afeworki
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Oct 20, 2023 -

Jim Ellis Chevrolet responded

Leo, It's great to hear that Zach, Adam, Dan, and Angela were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! General Manager Ralph Sorrentino

October 19, 2023

The time was for diagnosis was extremely long. I was told three weeks to even have my car looked at. Elise was horrible at communication. I had to call and complain to get my moved through faster. More

by caphillips08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elise Schaaf
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2023 -

Jim Ellis Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

October 18, 2023

Great experience! Zane made the buying process go as smoothly as possible. We would definitely return to this dealership. More

by MIKE@PLCABINETRY.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zane Cobb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Toms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2023 -

Jim Ellis Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! General Manager Ralph Sorrentino

October 18, 2023

I love Jim Ellis they do things in a timely fashion & the customer service is great More

by DANTE5571
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Retanza Grier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2023 -

Jim Ellis Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jim Ellis Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

October 18, 2023

They were able to approve all my request. Time quoted on the Tahoe arriving was right done to the day too. More

by JAY.HUGHES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reggie Stagmaier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ned Iwuji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Toms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Gabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2023 -

Jim Ellis Chevrolet responded

Thank you, Jay! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! General Manager Ralph Sorrentino

October 17, 2023

The tech did a half xxx job on my motor. He did part side of the rods and lifters. Did not fix the passenger side rear noise when i first pull off in the morning. This was written up. Very p More

by DD169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Retanza Grier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2023 -

Jim Ellis Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

October 15, 2023

Excellent service, Mr. Baker very accommodating and helpful. Very impressed. Will always bring my vehicle. More

by LADIEBUGG63
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baker.
Report | Print
Oct 16, 2023 -

Jim Ellis Chevrolet responded

Ladie, Thank you so much for your excellent review! We are so glad that Brian had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jim Ellis Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

Oct 17, 2023 -

Jim Ellis Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Chevrolet! If you're ever in need of more help, please let us know!

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