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Jim Ellis Chevrolet

Atlanta, GA

Overview
Employees
Reviews
Vehicles
4.5
4,162 Reviews
Jim Ellis Chevrolet is a proud member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. Opening in 1992, the dealership is a full-service new, pre-owned and commercial vehicle dealer. As a 2022 Chevy Elite Dealer, Jim Ellis Chevrolet is recognized as one of the top 250 Chevrolet dealers in the nation regarding sales volume and client satisfaction ratings.
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5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,162 reviews

November 01, 2023

Quick easy and efficient It was a very pleasant experience. Kyle made everything very easy and didn't pressure me at all. More

by Rhandler1
Recommend Dealer
Yes
Employees Worked With
Patrick Bernard, Patrick Bernard
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Nov 01, 2023 -

Rhandler1 responded

Great experience

Nov 02, 2023 -

Jim Ellis Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kyle met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! General Manager Ralph Sorrentino

Nov 03, 2023 -

Jim Ellis Chevrolet responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 01, 2023

Did everything they could to make me happy. Great customer service. Use them all good. More

by Jon lee
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sylvia Dearman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2023 -

Jim Ellis Chevrolet responded

Jon, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Expect the Best! General Manager Ralph Sorrentino

Nov 03, 2023 -

Jim Ellis Chevrolet responded

Jon, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 01, 2023

Awful never will come back there again, the customer service was terrible. Service advisors act like they didn’t know what they was doing. It just was one of the worst experiences I have ever had. More

by ChessPlayer@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mick
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Nov 05, 2023 -

Jim Ellis Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

October 31, 2023

Quick, friendly and very helpful took care of everything I needed. I would come back. More

by Deja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elise Schaaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Theriault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Retanza Grier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claudine and Catie
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Nov 01, 2023 -

Jim Ellis Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jim Ellis Chevrolet, we look forward to having you as a valued customer for many years to come! Expect the Best! Service Manager Mr. David Theriault

October 30, 2023

I’m very disappointed. I am a repeat customer. I had to have my transmission replaced but between the Finance Dept & Warranty Co it took over two months for it to finally g More

by TARAUWRIGHT
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vladimir Kochubey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Elise Schaaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2023 -

Jim Ellis Chevrolet responded

We're sorry to hear about your experience, Tara, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com at your earliest convenience to discuss this further.

October 30, 2023

Great guy all the time! ! Every time I bring my fleet vehicles he is fast! More

by NELSONA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2023 -

Jim Ellis Chevrolet responded

Thanks for sharing your thoughts about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

October 29, 2023

Customer service was excellent. Sales rep was patient throughout the shopping process. Thank you all for your services. More

by Xxxxxxxxx
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Franchely Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clarence Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loan Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Bernard
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Oct 30, 2023 -

Jim Ellis Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! General Manager Ralph Sorrentino

October 29, 2023

Taken my vehicle in 3x for the same issue and it’s unresolved still. They decided not to fix the issue last time and now the strike is keeping my vehicle from getting fixed. More

by LAURA.WELLON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of the above
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Nov 02, 2023 -

Jim Ellis Chevrolet responded

Thank you for your review. We're sorry your visit didn't go as planned, Laura, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

October 27, 2023

Sam Afeworki gets five stars for helping me out today with a complicated title application process More

by leo g
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Reggie Stagmaier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ned Iwuji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Gabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Afeworki
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Oct 29, 2023 -

Jim Ellis Chevrolet responded

Thank you! We are so glad that Sam had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Expect the Best! General Manager Ralph Sorrentino

October 27, 2023

Very professional center thank you to everyone there. Very clean also bathroom was clean thanks More

by Kimerly Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elise Schaaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Theriault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Retanza Grier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loan Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2023 -

Jim Ellis Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

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