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Jim Ellis Chevrolet

Atlanta, GA

Overview
Employees
Reviews
Vehicles
4.5
4,161 Reviews
Jim Ellis Chevrolet is a proud member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. Opening in 1992, the dealership is a full-service new, pre-owned and commercial vehicle dealer. As a 2022 Chevy Elite Dealer, Jim Ellis Chevrolet is recognized as one of the top 250 Chevrolet dealers in the nation regarding sales volume and client satisfaction ratings.
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5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,161 reviews

December 02, 2023

The dealership needs a better cashier person. She was dismissive, non caring, hardly spoke, told me my car was out the door. No one knew where the key was. I had to stop someone in the service ba More

by patmccormackau
Recommend Dealer
Yes
Employees Worked With
Retanza Grier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Retanza Grier
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Dec 03, 2023 -

Jim Ellis Chevrolet responded

Thank you so much for your kind words, Pat, and for taking the time to leave us this wonderful feedback! Expect the Best! Service Manager Mr. David Theriault

December 02, 2023

Great service. Great management. David Exceptional scheduler: Vladimir Kachouby They go out of their way to insure the customer is satisfied. I feel I’m in go More

by WAGNLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elise Schaaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Theriault
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2023 -

Jim Ellis Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

December 01, 2023

Very professional Nice location, friendly staff, welcome me with open arms. Handle business Awesome sauce More

by EDDIEBEAUR
Recommend Dealer
Yes
Employees Worked With
Leland Sims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leland Sims
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Dec 01, 2023 -

Jim Ellis Chevrolet responded

Thanks for sharing about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! General Manager Ralph Sorrentino

December 01, 2023

Service advisor excellent Shop and service extremely poor Would rate shop quality and timeliness poor More

by Peteranand1972
Recommend Dealer
No
Employees Worked With
Service advisor was excellent, it was the shop that is poor quality and service
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Dec 04, 2023 -

Jim Ellis Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Please contact Ralph Sorrentino, General Manager at rsorrentino@jimellis.com

November 30, 2023

Quick and prompt attention In and out in 30 minutes for an oil consumption test More

by archie1
Recommend Dealer
Yes
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Nov 30, 2023 -

Jim Ellis Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault

November 29, 2023

Loan Pham did a fantastic job setting everything up and making sure it got done in a timely manner! Highly recommend her! More

by jrgarrard1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loan Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2023 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Loan delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault

November 29, 2023

I am convinced that I was fraudulently charged for repairs on my truck. I am very disappointed in Jim Ellis More

by JOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Valdez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

Jim Ellis Chevrolet responded

We're sorry that you didn't have a completely satisfying experience, John. Would you mind reaching out to us directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Please contact Ralph Sorrentino, General Manager at rsorrentino@jimellis.com

November 29, 2023

Excellent service, work and customer service. I live in my truck for business and I am in the news business. I trust their work with my life. More

by On the Road Again
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vladimir Kochubey
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Nov 30, 2023 -

Jim Ellis Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

November 28, 2023

It was an amazing experience thanks to Jaylan and his team! I’ll definitely recommend again thank you Jaylan and Team! More

by Derrick J
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jaylan Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2023 -

Jim Ellis Chevrolet responded

It's great to hear that Jaylan was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! General Manager Ralph Sorrentino

November 28, 2023

Jim Ellis has been a pleasure to work with. They take care of the customers and are concerned if things are not right More

by Y_THOMPSON
Recommend Dealer
Yes
Employees Worked With
Harvey Mosley
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Nov 28, 2023 -

Jim Ellis Chevrolet responded

Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault

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