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Jim Ellis Chevrolet

Atlanta, GA

Overview
Employees
Reviews
Vehicles
4.5
4,161 Reviews
Jim Ellis Chevrolet is a proud member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. Opening in 1992, the dealership is a full-service new, pre-owned and commercial vehicle dealer. As a 2022 Chevy Elite Dealer, Jim Ellis Chevrolet is recognized as one of the top 250 Chevrolet dealers in the nation regarding sales volume and client satisfaction ratings.
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5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,161 reviews

December 05, 2023

Dealer was great and good customer service. Thanks Jaylan again for all the help and assistance More

by Fred
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaylan Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2023 -

Jim Ellis Chevrolet responded

Fred, Thank you for your very kind review. Jaylan and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! General Manager Ralph Sorrentino

December 05, 2023

Fantastic and professional! Outstanding Customer Service. Staff were very knowledgeable about the car buying process. More

by howardaustin007
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Franchely Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2023 -

Jim Ellis Chevrolet responded

Howard, Here at Jim Ellis Chevrolet, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Expect the Best! General Manager Ralph Sorrentino

December 04, 2023

Horrible communication, called many times with no return calls including the alleged service manager!! Typical customer service these days!!!!!!! More

by JOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katy
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Dec 07, 2023 -

Jim Ellis Chevrolet responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, John. Please send me a message with your contact information so that I can reach out. I would love the opportunity to touch base with you and see what we can do to help. Please contact Ralph Sorrentino, General Manager, directly at rsorrentino@jimellis.com

December 04, 2023

Reggie was an excellent salesman and I couldn't have asked for a better person. His customer service was great and the dealership was great. More

by DARRYL.GATES
Recommend Dealer
Yes
Employees Worked With
Ned Iwuji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ned Iwuji
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Dec 04, 2023 -

Jim Ellis Chevrolet responded

Darryl, thank you so much for choosing Jim Ellis Chevrolet! Congrats on your new purchase, and let us know if we can be of any more assistance! Expect the Best! General Manager Ralph Sorrentino

Dec 04, 2023 -

DARRYL.GATES responded

You are very welcome and please thank finance (kalo) and inventory manager (Zack) for all their help.

December 04, 2023

Always give our GSA Vehicles top priority and excellent customer service. Mrs. Grier excellent service representative. More

by Tyrone.Everett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Retanza Grier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

Jim Ellis Chevrolet responded

Thank you, Tyrone! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Retanza and the team met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

December 03, 2023

Professional, no-nonsense dealership. I worked with Zane Cobb in Sales and Ned in Finance, they got me a detailed buy order and credit approval in two days for an out of state purchase. I More

by stickshiftRP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ned Iwuji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zane Cobb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2023 -

Jim Ellis Chevrolet responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Jim Ellis Chevrolet! Expect the Best! General Manager Ralph Sorrentino

December 03, 2023

The service was done in a timely manner Mike Fair provided excellent service by communicating every step to me. More

by Ogyedu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fair
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Dec 03, 2023 -

Jim Ellis Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

December 02, 2023

Great service! On time and efficient! Very professional. Would definitely use again. Wouldn't trust my car with anyone else. More

by rthrasher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2023 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault

December 02, 2023

Service was quick and smooth and they were very friendly and helpful. Would definitely recommend. More

by haileescelsi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kalo Brantley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaylan Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2023 -

Jim Ellis Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Hailee, please let us know. Expect the Best! General Manager Ralph Sorrentino

December 02, 2023

The best in atlanta Georgia I been a customer for over 10 years, they are the best in Atlanta Georgia More

by SMURFWORLD
Recommend Dealer
Yes
Employees Worked With
Retanza Grier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Retanza Grier
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Dec 03, 2023 -

Jim Ellis Chevrolet responded

Thanks for sharing your thoughts about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

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