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Jim Ellis Chevrolet

Atlanta, GA

Overview
Employees
Reviews
Vehicles
4.5
4,161 Reviews
Jim Ellis Chevrolet is a proud member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. Opening in 1992, the dealership is a full-service new, pre-owned and commercial vehicle dealer. As a 2022 Chevy Elite Dealer, Jim Ellis Chevrolet is recognized as one of the top 250 Chevrolet dealers in the nation regarding sales volume and client satisfaction ratings.
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5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,161 reviews

December 09, 2023

Pretty bad experience. Took about 10 minutes to be greeted. Once I was greeted, I was told it would be a week and a half before they could look at my vehicle. I told them I More

by jasonjannett
Recommend Dealer
No
Employees Worked With
Retanza Grier
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Retanza Grier
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Dec 13, 2023 -

Jim Ellis Chevrolet responded

Thank you for your review. We're sorry your visit didn't go as planned, Jason, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

December 08, 2023

They were easy to work with, Delivered on time and was a pleasant experience overall More

by JACKSONTERRY45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchely Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emy Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2023 -

Jim Ellis Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

December 08, 2023

Luise Valdez makes my experience at Jim Ellis Chevrolet as smooth as possible Keep up the good work More

by PRITCHETT7711
Recommend Dealer
Yes
Employees Worked With
Luis Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Valdez
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Dec 10, 2023 -

Jim Ellis Chevrolet responded

Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad Luis was able to help, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault

December 08, 2023

Very informative And knowledgeable of the question I ask I will recommend your dealership to my friend and family More

by AUTOMOTIONWHEELREPAIRS
Recommend Dealer
Yes
Employees Worked With
Mr, Reggie
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Dec 10, 2023 -

Jim Ellis Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

December 08, 2023

Claudine Mathews was amazing great service and she was attentive and helpful Claudine Mathews was amazing great service and she was attentive and helpful. She spent time to make sure she handled everythin More

by kenneths1981
Recommend Dealer
Yes
Employees Worked With
Claudine Mathews
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Dec 10, 2023 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Claudine delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault

December 08, 2023

They did a really great job and finished on the time they promised to us. More

by VSEOFGEORGIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Theriault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2023 -

Jim Ellis Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Expect the Best! Service Manager Mr. David Theriault

December 08, 2023

Jaylan was great to work with and easy to make a deal. Thanks to Jim Ellis Chevy More

by MRB
Recommend Dealer
Yes
Employees Worked With
Kalo Brantley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaylan Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2023 -

Jim Ellis Chevrolet responded

It's fantastic to hear that Jaylan provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Jim Ellis Chevrolet! Expect the Best! General Manager Ralph Sorrentino

December 08, 2023

Jaylan is incredible! Super helpful and responsive throughout the entire process! I would highly recommend! More

by scarter81288
Recommend Dealer
Yes
Employees Worked With
Ned Iwuji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaylan Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2023 -

Jim Ellis Chevrolet responded

Thank you for your business and this review. We're happy to hear Jaylan was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Expect the Best! General Manager Ralph Sorrentino

December 07, 2023

Brian Baker Doing Great Service I really Appreciate He is talanted and hard work I all questions I hade made Customers feel great and good service More

by SALIMABDULLE15
Recommend Dealer
Yes
Employees Worked With
Brian Baker
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Dec 07, 2023 -

Jim Ellis Chevrolet responded

We are very happy to hear that Brian provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault

December 07, 2023

Always treated promptly and delivered my truck on time as promised. She is awesome Retanza is the best and I'll always come back for service there. Thanks for a great job. More

by greg.smitty
Recommend Dealer
Yes
Employees Worked With
Retanza Grier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Retanza Grier
Report | Print
Dec 07, 2023 -

Jim Ellis Chevrolet responded

Greg, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Retanza met your expectations. Thank you for choosing Jim Ellis Chevrolet, we look forward to having you as a valued customer for many years to come! Expect the Best! Service Manager Mr. David Theriault

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