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Jim Ellis Chevrolet

Atlanta, GA

4.5
4,161 Reviews
Jim Ellis Chevrolet is a proud member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. Opening in 1992, the dealership is a full-service new, pre-owned and commercial vehicle dealer. As a 2022 Chevy Elite Dealer, Jim Ellis Chevrolet is recognized as one of the top 250 Chevrolet dealers in the nation regarding sales volume and client satisfaction ratings.
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5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,161 reviews

December 15, 2023

Very pleasant. Was looking to trade my pickup for a suv. We bought my wife's car from Ron previously, so wanted to work with him again. Talked about what I was look More

by MAXSHOCK88
Recommend Dealer
Yes
Employees Worked With
Ron Durham
Dec 15, 2023 -

Jim Ellis Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

December 15, 2023

Thru were flexible and efficient given this was a repair and not scheduled maintenance I came in with my car on a tow truck just as they were closing and Luis stayed to get me squared away in the AM More

by wallace.john.pt
Recommend Dealer
Yes
Employees Worked With
Luis Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Valdez
Dec 15, 2023 -

Jim Ellis Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Expect the Best! Service Manager Mr. David Theriault

December 15, 2023

Attentive & response to my needs. Courteous and professional. Would definitely recommend my service provider, Vladimir Kochubey. More

by stephanie.haft5
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vladimir Kochubey
Dec 15, 2023 -

Jim Ellis Chevrolet responded

It's great to hear that Vladimir was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

December 15, 2023

Efficient and speedy in & out. Very satisfied. She was an excellent communicator. Answered every question I posed. More

by Craig.Rusert
Recommend Dealer
Yes
Employees Worked With
Retanza Grier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Retanza Grier
Dec 17, 2023 -

Jim Ellis Chevrolet responded

Craig, thank you so much for your positive comments about Jim Ellis Chevrolet! We look forward to your next visit! Take care!

December 15, 2023

My experience with the dealership was exceptional. The staff was knowledgeable, and the service was prompt and efficient. The entire process, from inquiry to purchase, was smooth, making it a positive More

by ALAKE2013
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vladimir Kochubey
Dec 17, 2023 -

Jim Ellis Chevrolet responded

Thank you for your kind review, we are happy to pass along your comments to the team here at Jim Ellis Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

December 14, 2023

Jaylan was a great salesperson. He ensured I was kept updated through the entire process. More

by nlandcl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaylan Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Jim Ellis Chevrolet responded

It's great to hear that Jaylan was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! General Manager Ralph Sorrentino

Dec 16, 2023 -

Jim Ellis Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 13, 2023

dropped my vehicle off at Jim Ellis Chevrolet on November 2nd to diagnose and repair a torque tube. Over the course of 5 going on six weeks Ive been vaguely informed of my warranty coverage and potential out More

by CantIgnoreMe4ever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vladimir Kochubey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Loan Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harvey Gene Wright
Dec 16, 2023 -

Jim Ellis Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com. We'd love to get to the bottom of this and turn things around for you.

December 12, 2023

Awesome customer service, super friendly. Went the extra mile to pick me up from home. More

by robertbmurphy7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ned Iwuji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaylan Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Jim Ellis Chevrolet responded

Robert, We are very happy to hear our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Expect the Best! General Manager Ralph Sorrentino

December 12, 2023

I recently had my coolant thermostat replaced at Jim Ellis Chevrolet, and the experience left me deeply dissatisfied. The part cost only $55 (OEM parts website), yet I was charged an astronomical $1200 More

by alvaroortizs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Valdez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Harvey and Luis Valdez
Dec 15, 2023 -

Jim Ellis Chevrolet responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

December 12, 2023

Fair prices, excellent customer service, prompt That's all I can think of I don't know More

by cjenkins1018
Recommend Dealer
Yes
Employees Worked With
Retanza Grier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Retanza Grier
Dec 12, 2023 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your thoughts on working with Retanza and our team. We're glad to hear we delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault

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