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Jim Ellis Chevrolet

Atlanta, GA

4.5
4,161 Reviews
Jim Ellis Chevrolet is a proud member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. Opening in 1992, the dealership is a full-service new, pre-owned and commercial vehicle dealer. As a 2022 Chevy Elite Dealer, Jim Ellis Chevrolet is recognized as one of the top 250 Chevrolet dealers in the nation regarding sales volume and client satisfaction ratings.
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5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,161 reviews

January 02, 2024

I dealt with Reggie and his professionalism led to a great experience at every step along the way from sales presentation through delivery. More

by fred.ewing
Recommend Dealer
Yes
Employees Worked With
Adam Toms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Toms
Jan 02, 2024 -

Jim Ellis Chevrolet responded

Thank you for your business and this review, Fred. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Expect the Best! General Manager Ralph Sorrentino

December 31, 2023

Just friendly and easy to work with They just made the whole experience great Awesome More

by ROBPCHAUVIN
Recommend Dealer
Yes
Dec 31, 2023 -

Jim Ellis Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Rob and we are thrilled that you found your experience with us here at Jim Ellis Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

December 31, 2023

I paid for an oil change and tire rotation and only the oil change was done. Not one tire was rotated. So basically, an over priced oil change. More

by andrews.nick1995
Recommend Dealer
No
Employees Worked With
Mike
Jan 03, 2024 -

Jim Ellis Chevrolet responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com at your convenience to discuss your visit further. Thank you for your time, Nick and hopefully, we can get to the bottom of this.

December 31, 2023

Oil change and tire rotation were fine. I requested they look at the high center brake light not working after removal of the sport bar. I was told I had to leave the truck for several DAYS More

by jhudson11
Recommend Dealer
Yes
Employees Worked With
Retanza Grier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Retanza Grier
Dec 31, 2023 -

Jim Ellis Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com at your earliest convenience.

December 30, 2023

Our experience at Jim Ellis service department was EXCEPTIONALLY GOOD! Our service was completed in a timely manner and all the service professionals were friendly and welcoming, especially Retanza Gr More

by LesliSeta
Recommend Dealer
Yes
Employees Worked With
Retanza Grier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Retanza Grier
Dec 31, 2023 -

Jim Ellis Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

Jan 02, 2024 -

Jim Ellis Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!

December 29, 2023

Easy and accommodating Outside of the long wait for a diagnosis, I appreciate working with this service center. I look Forward to the service experience again More

by Mr.a.Fleming
Recommend Dealer
Yes
Employees Worked With
Katie
Dec 31, 2023 -

Jim Ellis Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

Jan 02, 2024 -

Jim Ellis Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

December 29, 2023

Got the truck in & got it repaired in good time Quick service & reasonable time More

by miketruckmounts
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vladimir Kochubey
Jan 02, 2024 -

Jim Ellis Chevrolet responded

Mike, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

December 28, 2023

Great dealership experience, my sales guy Evan was great, I would definitely recommend this dealership. More

by DEE98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Killian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Bernard
Dec 28, 2023 -

Jim Ellis Chevrolet responded

Thank you, Dee, for taking the time to share your thoughts on working with Evan and our team. We're glad to hear we delivered such a great experience! Expect the Best! General Manager Ralph Sorrentino

December 28, 2023

Customer service was good. While I was not prepared for a 2 hour wait for a routine oil change, despite having an appointment (which is what I was told when I arrived), it was More

by Nichole.a.coates
Recommend Dealer
Yes
Dec 28, 2023 -

Jim Ellis Chevrolet responded

Thank you, Nichole, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Expect the Best! Service Manager Mr. David Theriault

December 27, 2023

Salesman, Zane, amazing! !! Everyone else, very pushy and forceful into a deal. Didnt seem to care about my specific needs, just selling a car. More

by Car123
Recommend Dealer
No
Employees Worked With
Patrick Bernard, Patrick Bernard
Dec 31, 2023 -

Jim Ellis Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please contact Ralph Sorrentino, General Manager, directly at rsorrentino@jimellis.com

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