Jim Ellis Chevrolet

Overwhelming kindness Never have I purchased a car on the first trip to a dealer, but the staff at Jim Ellis came to "my price" and were a pleasure to work with their staff Never have I purchased a car on the first trip to a dealer, but the staff at Jim Ellis came to "my price" and were a pleasure to work with their staff. More

The MOST Trustworthy Service Department If you have to bring your Chevrolet in to a dealership to have it service, there is only one place and one person that should handle your concern(s): If you have to bring your Chevrolet in to a dealership to have it service, there is only one place and one person that should handle your concern(s): Brandon Colon at Jim Ellis Chevrolet Atlanta. He is extremely polite, helpful, knowledgeable and doesn't not try to up-sale you on unnecessary services. However, what I also like about Mr. Colon's service is that he will give you a "heads-up" as to what services you should (or need) to consider in the near future to keep you vehicle in top shape. I couldn't have asked for a better service representative and as long as I have a Chevrolet, we will always give our business to Jim Ellis and will only work with Mr. Brandon Colon. .... He can't be that good you say? Well, we drive past two (2) Chevrolet dealerships just to allow him to service our vehicle. Why? Because my family and I TRUST him and he has always done well by us and our vehicle! More

Great people. My name is Orlando Cisneros and I was very please when I meet Manuel Castillo. He helped me in every way possible to get the truck we wanted My name is Orlando Cisneros and I was very please when I meet Manuel Castillo. He helped me in every way possible to get the truck we wanted More

The best experience EVER They took care of me from the moment I walk through the door. Mr. Don Campbell referred me to Kalo Brantley and he took great care of me. They took care of me from the moment I walk through the door. Mr. Don Campbell referred me to Kalo Brantley and he took great care of me. More

Service Done With The Spirit of Excellence!!!! My spouse was in need of a new truck. His 1996 Nissan Truck was beyond repair and was requiring a tremendous amount of work. He has always dreamed of My spouse was in need of a new truck. His 1996 Nissan Truck was beyond repair and was requiring a tremendous amount of work. He has always dreamed of owning a Silverado Z71 for the last 14 years. We met Mike Champness several years ago at our daughter's school. He was so friendly and he told my husband that he worked for Jim Ellis. Encouraged him to call if he ever decided upon getting a new truck. My husband reached out to Mike and he went above and beyond with advise and suggestions for purchasing a Z71. He was very helpful and prompt in returning phone calls and emails. We were able to compare costs with other dealerships and none could meet the expectations from Jim Ellis. We met with Mike on Saturday March 18, 2017 to purchase our new truck. He was very patient, informative, and thorough with orientation to our new truck. We couldn't have asked for a better experience and we are so glad that Mike helped to make my husband's dream come true. More

BEST DEALERSHIP EVER! We've bought 5 cars for the family from this dealership over the course of 6 years. It was such a smooth transaction and awesome experience. Everyone We've bought 5 cars for the family from this dealership over the course of 6 years. It was such a smooth transaction and awesome experience. Everyone we dealt with was knowledgeable and professional. I'd definitely buy from them again. More

Jim Ellis Service Center way too fishy!! Im a loyal GM customer and in my opinion this is a horrible dealership. I warn everyone to avoid bringing their car here for service. If I could give Im a loyal GM customer and in my opinion this is a horrible dealership. I warn everyone to avoid bringing their car here for service. If I could give a "0" score I would. How do I know policies, because my grandfather was a Manufacturer's Rep from the GM plant in Doraville. He taught me about cars and GM. My car was only taken to Jim Ellis as it happened to be the closest dealership to the Mechanic doing my brakek job who found that there was a gas leak. The car had a cracked fuel pump/suppy which was covered under a Special GM Warranty. They supposed preformed a multi point inspection (standard protocol for any vehicle in any GM service center), diagnostics inspection to verify the problem and make the warranty repair. When the car comes out of the Service center, not only is the oil level dangerously low (less than 2 quarts in the car, I had to add 3 quarts to feel safe to drive the car!)that was not mentioned nor indicated on multi point inspection sheet, but the gas gages where not working properly. Told I would need to bring the car back in to be checked as it was possible the fuel pump that was replaced was faulty. They "examine" the car and determine that it is now the secondary fuel pump that is the issue and quote me at $620+tax to repair. Things just keep getting fishy! Finally they agree on a discount for the repairs. This comes mostly from GM. Go to get the car and they also replaced the primary fuel pump again, it had "fallen apart" while the mechanic was replacing the secondary. (Fishy.) Tried to discuss the oil levels low from when I picked it up Friday night, and basically got the brush off, a "we are sorry" and we will have to investigate. Then I go to leave and find a cigarette butt in my floor board! I do not smoke nor have I ever allowed anyone to smoke in my car! They "apologize" and say they will investigate!?! WTH?? I left beyond angry off (my staying to discuss the matter would not have ended well) and to make it worse my car reaks of cigarettes now! I called the manager and she offered to have my car detailed. Like I would ever let them near my car again! She claimed a Mark C. Will call me to discuss. I had concerns bringing my car here in the first place because of other people I know having not great experiences, but now I know I will NEVER let them touch my car again. Update: Nearly a week has gone by, still no call from Mark C. More