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Jim Ellis Chevrolet

Atlanta, GA

Overview
Employees
Reviews
Vehicles
4.5
4,242 Reviews
Jim Ellis Chevrolet is a proud member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. Opening in 1992, the dealership is a full-service new, pre-owned and commercial vehicle dealer. As a 2022 Chevy Elite Dealer, Jim Ellis Chevrolet is recognized as one of the top 250 Chevrolet dealers in the nation regarding sales volume and client satisfaction ratings.
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5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,242 reviews

February 06, 2024

Pleasant and excellent service Service was great very pleasant. Excellent work in a timely manner More

by Gospeldp
Recommend Dealer
Yes
Employees Worked With
Retanza Grier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Retanza Grier
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Feb 07, 2024 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your thoughts on working with Retanza and our team. We're glad to hear we delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault

February 05, 2024

Jaylan was one of the best I have worked with in terms of communication. He stays on it and doesn't leave you hanging for days while trying to figure out a deal on a vehicle. Had an issue with the car u More

by BobATL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaylan Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Jim Ellis Chevrolet responded

Bob, Thanks for sharing your thoughts about your experience with Jim Ellis Chevrolet. Jaylan and our team appreciate your business and hope to see you again soon! Expect the Best! General Manager Ralph Sorrentino

February 05, 2024

Since I purchased my car from Jim Ellis CHEVROLET they have been excellent with trying to keep me satisfied with their service and their excellent conversation. The employees I've worked with in every dep More

by se.sessoms
Recommend Dealer
Yes
Employees Worked With
Brian
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Feb 05, 2024 -

Jim Ellis Chevrolet responded

Thanks for sharing about your experience with Jim Ellis Chevrolet. Brian and our team appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

February 04, 2024

I'm happy with the vehicle I selected but there was no transparency on the keys to the vehicle until after I had completed the deal. I was presented with 1. Now I'm sick with 1 key & the extra expense to More

by toplinf
Recommend Dealer
No
Employees Worked With
Leland Sims
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leland Sims
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Feb 06, 2024 -

Jim Ellis Chevrolet responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Ralph Sorrentino, General Manager rsorrentino@jimellis.com

Feb 06, 2024 -

Jim Ellis Chevrolet responded

We appreciate you taking the time to leave us this feedback. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Jim Ellis Chevrolet (678) 585-2314

February 04, 2024

I love getting my vehicle serviced by you guys just make the experience so nice ???? More

by jerrymathis404
Recommend Dealer
Yes
Employees Worked With
Michael Fair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Fair
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Feb 05, 2024 -

Jim Ellis Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Jerry, and don't hesitate to let us know if we can be of further assistance. Expect the Best! Service Manager Mr. David Theriault

February 03, 2024

Always professional My car always runs like new. They really take care of you. Fantastic company. My husband now takes his Hyundai to there other dealership. More

by TheMartins1998
Recommend Dealer
Yes
Employees Worked With
Catherine Jackson
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Feb 03, 2024 -

Jim Ellis Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

February 03, 2024

She kept me abreast of changes to the original service needs and status. Loan isn't exceptional More

by vytate
Recommend Dealer
Yes
Employees Worked With
Loan Pham
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Feb 05, 2024 -

Jim Ellis Chevrolet responded

Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault

February 03, 2024

Retanza was excellent. She made a very irritating situation a pleasant experience one. No more to say More

by EPERRY1971
Recommend Dealer
Yes
Employees Worked With
Retanza Grier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Retanza Grier
Report | Print
Feb 05, 2024 -

Jim Ellis Chevrolet responded

Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad Retanza was able to help, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault

February 03, 2024

Catherine was attentive, listened to my concerns and provided excellent solutions Catherine provided me with follow up car maintenance data which was very helpful More

by TRICHIAJERNIGAN
Recommend Dealer
Yes
Employees Worked With
Catherine
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Feb 05, 2024 -

Jim Ellis Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Catherine here at Jim Ellis Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

February 03, 2024

Michael was professional and thorough. He explained what needed to be fixed in a way that I could understand. He made me feel like a valued customer. More

by MRSFIELDS777
Recommend Dealer
Yes
Employees Worked With
Michael Fair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Fair
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Feb 05, 2024 -

Jim Ellis Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

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