Jim Ellis Chevrolet

Vladimir provided a very pleasant experience. He epitomizes professionalism and made me feel like a valued customer. I look forward to working with him again. He epitomizes professionalism and made me feel like a valued customer. I look forward to working with him again. More

I had to wait 3 months to get my car back. The dealership ended up replacing my transmission instead of continuing to wait on the needed parts. I understand there was a strike but not every ca The dealership ended up replacing my transmission instead of continuing to wait on the needed parts. I understand there was a strike but not every car company had a strike. I will consider that for my next car purchase. More

Outstanding customer service. Patrick and clearance Williams went about and beyond to get us in a nice vehicle Patrick and clearance Williams went about and beyond to get us in a nice vehicle More

Dealer was good at keeping in contact throughout the process. There were too many faults with vehicle that should have been seen before there was recommendation for a new engine. process. There were too many faults with vehicle that should have been seen before there was recommendation for a new engine. More

all good except I asked to have my tires balanced and rotated with my oil change and they didn't balance the tires rotated with my oil change and they didn't balance the tires More

My experience was awesome, Diamond was very professional and understood my needs Awesome, Go Getter, multitasking and quick and understood my needs Awesome, Go Getter, multitasking and quick More

Pretty simple and a little issue with final prices but all worked out Thanks You all worked out Thanks You More

Vladimir is always very pleasant and helpful! !! I was absolutely thrilled my car was washed! !! I was absolutely thrilled my car was washed! More

Reggie Stagmaier is EXCEPTIONAL. He made the experience personal and professional It always takes longer than expected, but I was made as comfortable as possible He made the experience personal and professional It always takes longer than expected, but I was made as comfortable as possible More

It is a great inconvenience to hold someones vehicle for 3 weeks before even looking at it, especially after telling me to bring it in the next day to be diagnosed. We are making payments on these overprice 3 weeks before even looking at it, especially after telling me to bring it in the next day to be diagnosed. We are making payments on these overpriced vehicles that are not dependable, so when a dealer keeps the vehicle sitting in the parking lot instead of scheduling a time when there is an availability, it makes me feel like I have made a bad purchase and then to ask if I want to trade it in, it makes me uncomfortable. This feels like the dealer is more concerned with profits and they are forgetting that these vehicles are used for us to get to work to pay our bills and feed our families. Withholding information from customers is not the way to earn our trust, telling the truth and transparency is what earns my business. I arrived at the dealership with a completely flat tire on my dually to see if I would be treated differently, everyone ignored it even though it was visible on the monitor and alignment report, I even witnessed service advisors air tires up for other customers in front of me. It was never mentioned to me and I left with the tire flat. I recommend that you all treat everyone fair without bias. I am grateful to have the opportunity to speak directly to the service manager but I don't think that will change how the advisor interact with the customers. I only request information regarding to what my warranty will cover and another advisor felt as if he should intervene and state that the information is unknown until the truck is diagnosed. I only wanted for my warranty repair to be completed so that More