Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Jim Ellis Chevrolet

Atlanta, GA

Overview
Employees
Reviews
Vehicles
4.5
4,161 Reviews
Jim Ellis Chevrolet is a proud member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. Opening in 1992, the dealership is a full-service new, pre-owned and commercial vehicle dealer. As a 2022 Chevy Elite Dealer, Jim Ellis Chevrolet is recognized as one of the top 250 Chevrolet dealers in the nation regarding sales volume and client satisfaction ratings.
Contact Dealership

5900 Peachtree Blvd.

Atlanta, GA

30341

Directions

By Type

Showing 4,161 reviews

January 11, 2024

Received recommendations for services that had been completed at Jim Ellis in the last six and 12 months More

by JASONCOLE03
Recommend Dealer
Yes
Employees Worked With
Claudine Mathews, Claudine Mathews
Report | Print
Jan 12, 2024 -

Jim Ellis Chevrolet responded

Jason, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Expect the Best! Service Manager Mr. David Theriault

January 11, 2024

Great service Good communication, it's nice to have the videos and work was completed in a timely manner. More

by jo.vieley
Recommend Dealer
Yes
Employees Worked With
Brian Barker
Report | Print
Jan 11, 2024 -

Jim Ellis Chevrolet responded

Thanks, Jo, for sharing about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

January 11, 2024

Everything was great except for the inspector trying to tack on extra expenses. No one wants to be told they need to spend over $600 when coming for just an oil change. More

by smcconnell4928
Recommend Dealer
Yes
Employees Worked With
Orlando Jeffrey, Orlando Jeffrey
Report | Print
Jan 12, 2024 -

Jim Ellis Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

January 11, 2024

Had a check engine light and a traction light show up at the same time littery limped into the dealership. They managed to turn off both warning signals. I will put 200 miles on the truck and see if they ho More

by B_KAY
Recommend Dealer
Yes
Employees Worked With
Michael Fair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Fair
Report | Print
Jan 12, 2024 -

Jim Ellis Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

January 10, 2024

It took forever to get a diagnostic. And now I'm waiting on a part which could be weeks. More

by moo0
Recommend Dealer
No
Employees Worked With
Michael Fair
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Fair
Report | Print
Jan 13, 2024 -

Jim Ellis Chevrolet responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

January 09, 2024

Mike is super friendly! And the display and info from the dealership is awesome. Mike is super friendly! And the display and info from the dealership is awesome. 1 more word More

by billyfan
Recommend Dealer
Yes
Employees Worked With
Michael Fair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Fair
Report | Print
Jan 09, 2024 -

Jim Ellis Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you for choosing Jim Ellis Chevrolet, we look forward to having you as a valued customer for many years to come! Expect the Best! Service Manager Mr. David Theriault

January 09, 2024

Price seemed to change at the end. Part was a little late but nothing huge. I would say average for todays world More

by Ogorek.mike
Recommend Dealer
Yes
Employees Worked With
Catherine
Report | Print
Jan 09, 2024 -

Jim Ellis Chevrolet responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, Mike, and hopefully, we can get to the bottom of this. Expect the Best! Ralph Sorrentino, General Manager rsorrentino@jimellis.com

January 09, 2024

Fantastic transaction. Jaylen went above and beyond in our deal. First rate service, a throwback to days of true "customer service"! More

by Tuscany
Recommend Dealer
Yes
Employees Worked With
Jaylan Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 09, 2024 -

Jim Ellis Chevrolet responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Jim Ellis Chevrolet are glad to have you as a customer. Expect the Best! General Manager Ralph Sorrentino

January 08, 2024

Accommodating and flexible He was very attentive and made sure my automobile needs was address More

by SEVENX772018
Recommend Dealer
Yes
Employees Worked With
Brian Baker
Report | Print
Jan 08, 2024 -

Jim Ellis Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Brian and our team met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

January 08, 2024

Everyone one was so polite and ready to help me in anyway The experience was wonderful More

by LIZHUNTER6868
Recommend Dealer
Yes
Employees Worked With
Patrick Bernard, Patrick Bernard
Report | Print
Jan 08, 2024 -

Jim Ellis Chevrolet responded

Liz, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Expect the Best! General Manager Ralph Sorrentino

1
...
37
38
39
...
417