Jim Ellis Chevrolet

Evan Hill was fantastic! 5 out of 5 service. Very responsive to calls and texts. Answered all my questions. Was very patient with me and helped with three separate test drive 5 out of 5 service. Very responsive to calls and texts. Answered all my questions. Was very patient with me and helped with three separate test drives across three days. Even helped with me ordering floor covers for the cargo area in the new Tahoe. Appreciated his time, energy and personality. My wife and I will be coming back to see him in the future Patrick Bernard was very nice. I gave him four stars in this survey. I didn't give him five as I don't want to take away from Evan's exemplary service More

It's always a pleasure to see Vladimir. He helps with the problem I identify, and always keeps up with the problems I miss - as well as with normal maintenance. He helps with the problem I identify, and always keeps up with the problems I miss - as well as with normal maintenance. More

This was a pleasant experience from scheduling thru service. Fast, courteous, professional, engaging, customer service service. Fast, courteous, professional, engaging, customer service More

They fixed what I needed and they gave me information that I needed The customer service is great with Retanza I would love to go through her every time I come. that I needed The customer service is great with Retanza I would love to go through her every time I come. More

KJ was very professional and gave me good knowledge about my truck KJ is the best my truck KJ is the best More

They installed the wrong service part and when I brought it to their attention they told me I ordered the wrong part. I escalated to the parts manager who then told me again I was wrong. I had to pull up my it to their attention they told me I ordered the wrong part. I escalated to the parts manager who then told me again I was wrong. I had to pull up my order and physically show them pictures. After much back and forth it was provided (still installed wrong). I never got an apology from the service manager or any acknowledgement of the resolution. More

Vladimir is an excellent service advisor. He is professional and knowledgeable. We had bad experiences at the Ellis Buick service dept& I spoke to a Jim Ellis exec who suggested Vladimir as t He is professional and knowledgeable. We had bad experiences at the Ellis Buick service dept& I spoke to a Jim Ellis exec who suggested Vladimir as the best. He was so right. He takes great care of our 2003 Oldsmobile Silhouette. More

Jimmy Ellis will sell us for less. And then back their sales up! thank you And then back their sales up! thank you More

Brian was very professional and real helpful he told me what I would need to do to my car and the upcoming months what I would need to do to my car and the upcoming months More

Excellent, knowledgeable, courteous, very professional Both Patrick & Ron were amazing to work with as they showed how much the customers mean to them. My wife & I have the highest praise for their attent Both Patrick & Ron were amazing to work with as they showed how much the customers mean to them. My wife & I have the highest praise for their attention to us More