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Jim Ellis Chevrolet

Atlanta, GA

Overview
Employees
Reviews
Vehicles
4.5
4,161 Reviews
Jim Ellis Chevrolet is a proud member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. Opening in 1992, the dealership is a full-service new, pre-owned and commercial vehicle dealer. As a 2022 Chevy Elite Dealer, Jim Ellis Chevrolet is recognized as one of the top 250 Chevrolet dealers in the nation regarding sales volume and client satisfaction ratings.
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5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,161 reviews

January 14, 2024

took great care of me as always. inspection did take awhile for it being routine More

by tannerjhiggins1
Recommend Dealer
Yes
Employees Worked With
Luis Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Valdez
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Jan 14, 2024 -

Jim Ellis Chevrolet responded

Thanks, Tanner, for sharing about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

January 13, 2024

I scheduled an appointment for an oil change and was greeted promptly when I arrived. The work was completed in a timely manner. I wanted to use loyalty points as partial payment but I am not sure if th More

by ATLMUMGUY
Recommend Dealer
Yes
Employees Worked With
Retanza Grier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Retanza Grier
Report | Print
Jan 13, 2024 -

Jim Ellis Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Expect the Best! Service Manager Mr. David Theriault

January 13, 2024

Easy to work with ,friendly willing to listen to my needs courteous, approachable, knowledgeable,reachable Interested in my. Satisfaction of vehicle More

by RON3440
Recommend Dealer
Yes
Employees Worked With
Adam Toms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Toms
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Jan 14, 2024 -

Jim Ellis Chevrolet responded

Thank you, Ron, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Jim Ellis Chevrolet are glad to have you as a customer. Expect the Best! General Manager Ralph Sorrentino

January 13, 2024

Everyone that i talked to was very nice. The atmosphere was great. The staff was friendly and was trying to make sales while also not being overwhelmed like other places I have been to. More

by brokenlover3344
Recommend Dealer
Yes
Employees Worked With
Ned Iwuji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ned Iwuji
Report | Print
Jan 14, 2024 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Expect the Best! General Manager Ralph Sorrentino

January 12, 2024

Kylie Riley was friendly, knowledgeable and answered all of our questions. Everyone else we talked to was the same. Would be happy to refer your company to all of our friends. More

by RON515256
Recommend Dealer
Yes
Employees Worked With
Ned Iwuji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ned Iwuji
Report | Print
Jan 12, 2024 -

Jim Ellis Chevrolet responded

Thank you so much, Ron, for your kind words for Kylie and for choosing Jim Ellis Chevrolet! Please let us know if we can be of any more assistance! Expect the Best! General Manager Ralph Sorrentino

January 12, 2024

Clarence out salesman was the best very knowledgeable and professional I would definitely recommend Jim Ellis More

by DAVID.TILLSON
Recommend Dealer
Yes
Employees Worked With
Ned Iwuji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ned Iwuji
Report | Print
Jan 12, 2024 -

Jim Ellis Chevrolet responded

Thank you, David, for your kind words for Clarence! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! General Manager Ralph Sorrentino

January 12, 2024

Getting an Uber for me was very nice service but not mentioning hey I broke your key fob or atleast saying sorry wasn't very nice More

by Harper.Jack.p
Recommend Dealer
Yes
Employees Worked With
Brian
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Jan 12, 2024 -

Jim Ellis Chevrolet responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Expect the Best! Service Manager Mr. David Theriault

January 12, 2024

Great service and Luis Valdez does a good job Excellent and clean job no problems More

by Galantiko.oficial
Recommend Dealer
Yes
Employees Worked With
Luis Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Valdez
Report | Print
Jan 12, 2024 -

Jim Ellis Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Luis here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

January 12, 2024

Had to continuously return the vehicle for repairs because repairs were never fully done correctly. Often brought vehicle in for service (example oil change) and other issues were created for lack att More

by QIMAGE99.TW
Recommend Dealer
No
Employees Worked With
Retanza Grier
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Retanza Grier
Report | Print
Jan 15, 2024 -

Jim Ellis Chevrolet responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

January 12, 2024

Actually the 4 should also be a 5! I made an error. But my purchase and vehicle service was top notch and the service waiting area was extremely comfortable?? More

by vipdee1
Recommend Dealer
Yes
Employees Worked With
Michael Fair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Fair
Report | Print
Jan 13, 2024 -

Jim Ellis Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

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