
Jim Ellis Chevrolet
Atlanta, GA
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Above and beyond Brandon and Sueann went above and beyond to make sure that my car was taken care of with out any problems, they provided excellent service and I would Brandon and Sueann went above and beyond to make sure that my car was taken care of with out any problems, they provided excellent service and I would recommend Jim Ellis Chevrolet to anyone. More
Horrible Had an appointment for a 2 hour repair, dropped the car off at noon on a Friday and it wasn’t even looked at by Monday morning - awful experience Had an appointment for a 2 hour repair, dropped the car off at noon on a Friday and it wasn’t even looked at by Monday morning - awful experience More
Thank you Car was not acting well after just having a bunch of work done the week previous. Robert allowed me to come in day of and knocked out the issue and t Car was not acting well after just having a bunch of work done the week previous. Robert allowed me to come in day of and knocked out the issue and thank goodness it was covered by warranty. Thanks to the team. More
recall I had 10 fleet service vehicles for a manufacturer recall. Down time was critical due to they needed to be in service to answer customer calls for ser I had 10 fleet service vehicles for a manufacturer recall. Down time was critical due to they needed to be in service to answer customer calls for service. Your staff worked with me to get the recalls complete in a timely manner with minimal down time, Kudo's to the staff and mechanics to make this process seamless, Jim Ellis rocks the service world! More
Warranty Issue The customer service was excellent and the auto department took care of my car in a timely manner and was well in the time limit The customer service was excellent and the auto department took care of my car in a timely manner and was well in the time limit More
Great Experience Purchased our Suburban Saturday. This is the 3rd truck we have bought from this dealer. Straight shooters and great pricing. The sales staff went out Purchased our Suburban Saturday. This is the 3rd truck we have bought from this dealer. Straight shooters and great pricing. The sales staff went out of their way to make a good deal. More
Excellent customer service Excellent customer service. They give you different options of cars don’t pressure you to buy the first cars/trucks. Really appreciate there service. Excellent customer service. They give you different options of cars don’t pressure you to buy the first cars/trucks. Really appreciate there service. Will recommend to anyone More
Great service The dealership is organized and people are friendly. The vehicle was serviced promptly and the Sue was in constant contact making sure i was taken car The dealership is organized and people are friendly. The vehicle was serviced promptly and the Sue was in constant contact making sure i was taken care of and were of the vehicles status. Service was excellent More
Very good service. I had a wait when I picked up the car . Very good service. I had a wait when I picked up the car but for the most part the service was not bad. Thanks Tony for all your help. Very good service. I had a wait when I picked up the car but for the most part the service was not bad. Thanks Tony for all your help. More
Internet Purchase All negotiation over Email and phone. Excellent honest straight forward negotiation, no game playing. Made appointment to pick up vehicle and while All negotiation over Email and phone. Excellent honest straight forward negotiation, no game playing. Made appointment to pick up vehicle and while everyone provide courteous, friendly excellent service the pick-up took longer than I expected. I do have to give Kudos to Sergio, he was fantastic, answered every question, coordinated the folks needed to complete paperwork, very pleasant and helpful. I would ask to deal with Sergio again. More