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Jim Ellis Chevrolet

Atlanta, GA

Overview
Employees
Reviews
Vehicles
4.5
4,160 Reviews
Jim Ellis Chevrolet is a proud member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. Opening in 1992, the dealership is a full-service new, pre-owned and commercial vehicle dealer. As a 2022 Chevy Elite Dealer, Jim Ellis Chevrolet is recognized as one of the top 250 Chevrolet dealers in the nation regarding sales volume and client satisfaction ratings.
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5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,160 reviews

March 04, 2024

Vlad has the best customer service I have EVER seen! !!! I only ask for him. More

by ADAM@SULLIVANWICKLEY.COM
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vladimir Kochubey
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Mar 04, 2024 -

Jim Ellis Chevrolet responded

Adam, Thanks for sharing your thoughts about your experience with Jim Ellis Chevrolet. Vladimir and our team appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

February 29, 2024

We were traveling and my transmission went out. Luis got us right in, even close to closing. Fixed my truck and let us pick it back up when we got done with our vacation. Luis saved our vacay More

by Davegillpac
Recommend Dealer
Yes
Employees Worked With
Luis Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Valdez
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Mar 01, 2024 -

Jim Ellis Chevrolet responded

Thank you for the kind words for Luis and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

February 28, 2024

He was patient, knowledgeable about the unit, and really listened to us about what we were looking for. Reviewed the vehicle history with us. Nothing was hidden. There was no pressure. More

by jeffbentley141
Recommend Dealer
Yes
Employees Worked With
Can't remember now.
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Feb 28, 2024 -

Jim Ellis Chevrolet responded

Thank you, Jeff, for sharing about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

February 28, 2024

Car was dropped off Sunday the 17th to the dealership. Diagnostic was scheduled for Wednesday the 21st. The 21st rolls around and someone reaches out to say they can't look at the car till Saturday the 25 More

by rayoneill1998
Recommend Dealer
No
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Mar 03, 2024 -

Jim Ellis Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

February 26, 2024

It was good. As always, I had a good, informative, and professional experience at Jim Ellis Chevrolet. More

by CASSIETTACOOK
Recommend Dealer
Yes
Employees Worked With
Yes
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Feb 26, 2024 -

Jim Ellis Chevrolet responded

Cassie, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jim Ellis Chevrolet, we look forward to having you as a valued customer for many years to come! Expect the Best! Service Manager Mr. David Theriault

February 25, 2024

Excellent service The representative was very helpful was able to get my car in and out Thanks. More

by DLWESLEY
Recommend Dealer
Yes
Employees Worked With
Catherine
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Feb 26, 2024 -

Jim Ellis Chevrolet responded

We are very happy to have provided you with such a positive experience! Catherine and our team sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault

February 24, 2024

Efficient , easy process , very helpful Helped me with everything i needed Answered all my questions More

by JUANMANUEL200917
Recommend Dealer
Yes
Employees Worked With
Brian baker
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Feb 25, 2024 -

Jim Ellis Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

February 24, 2024

I was at the collision center. Paul was great Paul was proactive and took care of me More

by MARKREICH0
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vladimir Kochubey
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Feb 25, 2024 -

Jim Ellis Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Paul here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

February 22, 2024

The dealership is great and always refer friends and relatives . Even though I had two bad experiences I would always refer. More

by DSTANTON58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeovani Nava
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2024 -

Jim Ellis Chevrolet responded

Thanks for sharing about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

February 22, 2024

Perfect service great comunicate thanks all I’ll come back jaylan was amazing to work with got in my dream car thank you !!! Franchely was able to get me an amazing deal if you’re in the market for car h More

by frankluis0623
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franchely Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaylan Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2024 -

Jim Ellis Chevrolet responded

Here at Jim Ellis Chevrolet, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Expect the Best! General Manager Ralph Sorrentino

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