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Jim Ellis Chevrolet

Atlanta, GA

4.5
4,160 Reviews
Jim Ellis Chevrolet is a proud member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. Opening in 1992, the dealership is a full-service new, pre-owned and commercial vehicle dealer. As a 2022 Chevy Elite Dealer, Jim Ellis Chevrolet is recognized as one of the top 250 Chevrolet dealers in the nation regarding sales volume and client satisfaction ratings.
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5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,160 reviews

March 28, 2024

Great dealership gm to sales person very knowledgeable. Enjoyed the long daunting experience Need more docusign applications More

by Will7260
Recommend Dealer
Yes
Employees Worked With
Jaylan Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaylan Jackson
Mar 29, 2024 -

Jim Ellis Chevrolet responded

It's fantastic to hear that we provided you with great customer service while assisting you with your purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Jim Ellis Chevrolet! Expect the Best! General Manager Ralph Sorrentino

March 28, 2024

Every time I brought my truck in for 'warranty' I ended up paying hundreds or thousands. Was without my truck for months. Nothing was fixed. Known problems were ignored because they said the scanner didn't More

by bjeter0
Recommend Dealer
No
Employees Worked With
Vladimir Kochubey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vladimir Kochubey
Jul 08, 2024 -

Jim Ellis Chevrolet responded

We're sorry that you didn't have a completely satisfying experience. Would you mind reaching out to us directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

March 27, 2024

Inadequately gave an information about my car and it's turned around time. Pandered me about the inconvenience that the dealership caused me like it was my fault. More

by Benhunter21
Recommend Dealer
No
Employees Worked With
Loan Pham
Jul 11, 2024 -

Jim Ellis Chevrolet responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

March 27, 2024

A tire pressure monitor needed to be replaced. I was able to get a convenient appointment and the work was completed in a timely manner. More

by ATLMUMGUY
Recommend Dealer
Yes
Employees Worked With
Retanza Grier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Retanza Grier
Mar 28, 2024 -

Jim Ellis Chevrolet responded

Thank you so much for your excellent review! We are so glad that Retanza had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jim Ellis Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

March 26, 2024

Efficient and professional service! I think I've said all that needs to be said. Bye More

by rmpm709
Recommend Dealer
Yes
Employees Worked With
Michael Fair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Fair
Mar 26, 2024 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault

March 22, 2024

She is always very courteous. She is always very professional. I appreciate her taking the time to explain to me everything that is going on. Retanza is a wonderful employee and a More

by BJCERMD
Recommend Dealer
Yes
Employees Worked With
Retanza Grier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Retanza Grier
Mar 24, 2024 -

Jim Ellis Chevrolet responded

We are very happy to hear Retanza provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault

Mar 25, 2024 -

Jim Ellis Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to Retanza here at Jim Ellis Chevrolet! Please don't hesitate to reach out if there's anything additional we can do for you.

March 21, 2024

Always excellent service. My time is always considered during the process. I highly recommend! Ask for Vladimir everytime, but every one was great. More

by patrickdelivers
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vladimir Kochubey
Jul 05, 2024 -

Jim Ellis Chevrolet responded

Thank you for the kind words for our service department, Patrick! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Expect the Best! Service Manager Mr. David Theriault

March 21, 2024

Evan was my point of contact. Excellent service and communication Professional.Ordered another one. Thank you More

by govols2000
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Evan Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Toms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Jim Ellis Chevrolet responded

Here at Jim Ellis Chevrolet, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Evan, and it was a pleasure having you at the dealership. We appreciate your review! Expect the Best! General Manager Ralph Sorrentino

Mar 23, 2024 -

Jim Ellis Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 21, 2024

Fair negotiation, car as described, not pushy. Great experience Clarence was straight forward and quick to make the deal happen. More

by garrett.burchardt
Recommend Dealer
Yes
Employees Worked With
Clarence
Jul 10, 2024 -

Jim Ellis Chevrolet responded

Thank you so much for your kind words, Garrett, and for taking the time to leave us this wonderful feedback! Expect the Best! Service Manager Mr. David Theriault

March 21, 2024

Smooth and easy transaction from start to finish. Reggie Stagmaier was awesome and I would certainly do business again with him. More

by philliprogers304
Recommend Dealer
Yes
Employees Worked With
Ned Iwuji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ned Iwuji
Jul 05, 2024 -

Jim Ellis Chevrolet responded

Here at Jim Ellis Chevrolet, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Expect the Best! General Manager Ralph Sorrentino

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