Jim Ellis Chevrolet

This time the service was excellent. But previous visits were not good. Once my prepaid service plan is up I will not be coming back. But previous visits were not good. Once my prepaid service plan is up I will not be coming back. More

Excellent service! Very professional. Car was in perfect condition, had been inspected and was provided with a six month bumper to bumper warranty. What a difference t Very professional. Car was in perfect condition, had been inspected and was provided with a six month bumper to bumper warranty. What a difference to the way some other used car dealers operate. Here you can shop with confidence! More

Very difficult to schedule service. Website not working correctly. Service very expensive for literally just an oil change Website not working correctly. Service very expensive for literally just an oil change More

Service was good. However, my car was not pulled into the service bay for 1.5 hours after my appointment. However, my car was not pulled into the service bay for 1.5 hours after my appointment. More

Timely service and informative About my tire tread He kept me informed and greeted me with a smile kept me informed and greeted me with a smile More

The sale went well but after a few miles of driving the vehicle the check engine light came on faulty catalytic converter. I was able to work it out with the dealership. Integrity is a special trait, than vehicle the check engine light came on faulty catalytic converter. I was able to work it out with the dealership. Integrity is a special trait, thanks Jim Ellis Chevrolet. More

I wish that I was writing a positive review on my experience however I am not. On Saturday March 23, 2024 I arrived at the dealership at 8:09 AM. I was checked in for service on my vehicle at 8:17 AM experience however I am not. On Saturday March 23, 2024 I arrived at the dealership at 8:09 AM. I was checked in for service on my vehicle at 8:17 AM. When I left the dealership at 12:28 PM. I watched people that came after me leave well before me and yet still I didn’t get my vehicle back until after 4 hours had passed. The technician that worked on my vehicle (AJ Durotye) literally in the middle of servicing my vehicle at 11:30 stopped working on my vehicle and went and sat down and started eating lunch. I didn't imagine that I would be at the dealership over four hours with an appointment. I understand that things happen and that it might take a little bit of time when servicing a vehicle, however not over four hours without any real explanation as of why it took so long. As time continued to pass I kept getting up to check on my vehicle. At 11:30 the technician stopped to get lunch, he sat down and ate. Orlando the service bay supervisor told the tech prior to him stopping to eat that he needed him to finish my car before he ate lunch. I was able to watch their interaction from where I was sitting. To compensate me for my time I was offered 10% off my service price, which i felt definitely should’ve been more. I after all of that still had to wait 15 additional minutes because nobody could find my car. I sincerely hope this doesn't happen to me or any other customers as this was a very disappointing servicing experience. More

Jaylan was very helpful and responsive. Very easy to work with, very knowledgeable and overall nice guy. Very easy to work with, very knowledgeable and overall nice guy. More

Very professional Retanza makes me feel very comfortable while I wait on my car and great coffee ?? while I wait on my car and great coffee ?? More