Jim Ellis Chevrolet

Had a good experience at this dealership purchasing a 2024 Silverado. The price was excellent and Jaylan Jackson took good care of me on the sales side. The deal didn't quite work out how I had imagine 2024 Silverado. The price was excellent and Jaylan Jackson took good care of me on the sales side. The deal didn't quite work out how I had imagined, but Jaylan stuck with it and made sure that in the end I was able to feel confident about the purchase. Also, Ned in Finance was pleasant, helpful, and very honest to deal with. More

This dealership service department is super slow. They had my car over a week before the diagnostic test was completed. They did the work in two days. I had to call them because they don’t call you l They had my car over a week before the diagnostic test was completed. They did the work in two days. I had to call them because they don’t call you like they say they will. More

Truck was on the lot, added a liftgate, would take 2 weeks. We signed the deal on April 10th. Now we find out that they are waiting on the trailer hitch, won't ship until May 8. If I had known earlie weeks. We signed the deal on April 10th. Now we find out that they are waiting on the trailer hitch, won't ship until May 8. If I had known earlier it would have taken this long for a trailer hitch, we would have installed one ourselves More

Very good service nice to customer. Fast service explain very well to customer. Very professional sale person. Fast service explain very well to customer. Very professional sale person. More

didn’t repair my sensor on my driver side, when i dropped off my truck for oil change. dropped off my truck for oil change. More

Zane was great. He kept me informed about the Corvette that I ordered. Zane took time to show me every feature. Ned, I feel held up my process and went back and forw He kept me informed about the Corvette that I ordered. Zane took time to show me every feature. Ned, I feel held up my process and went back and forward over the sales tax. I let him know the credit union in Louisiana would take car if my sales tax he kept pushing the dealership was going to held. That information was incorrect. It was not a pleasant experience with Ned, but I would definitely us Jim Ellis again with Zane. More

Compared to the Chevrolet Dealer in Alpharetta, Vladimir and JimEllis are a 15 on a scale of 10. They worked me into the schedule on short notice, honored the timeframe they quoted, did a great job and even and JimEllis are a 15 on a scale of 10. They worked me into the schedule on short notice, honored the timeframe they quoted, did a great job and even washed the exterior, none of which would happen at a different dealership. I bought my car at Jim Ellis, a great experience! However I live 20 miles away. I’ve been trying (oh so many visits) to use another Chevy dealer who was closer for service and I’ve been screwed every time. From now on I’m going the 20 miles to get honest good service. Honest review! More

I am not satisfied with your service department they over charge for oil change that’s not good charge for oil change that’s not good More

Love them they are the best they care about the customer I will keep doing business with them. I will keep doing business with them. More

Finance department fraudulently deceived us, by telling us we would qualify for a lower interest rate if we purchased a warranty that we did not want. After disclosing that we did not want it, she told us us we would qualify for a lower interest rate if we purchased a warranty that we did not want. After disclosing that we did not want it, she told us that the banks require it. Please remove the warranty as there is no truth or merit to the Financial departments statement. More