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Jim Ellis Chevrolet

Atlanta, GA

4.5
4,252 Reviews

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,252 reviews

May 06, 2022

Been working with Reggie Stagmaier for six years, will always refer to him for any performance vehicles More

by rick.donalson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Stagmaier
May 06, 2022 -

Jim Ellis Chevrolet responded

Thank you, Rick. It's fantastic to hear that Reggie provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Jim Ellis Chevrolet! Expect the Best! General Manager Ralph Sorrentino

May 06, 2022

I had to wait 6 hours for the service, which I think it could have be done in less than half that time.. More

by tina90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cathrine
May 06, 2022 -

Jim Ellis Chevrolet responded

So sorry that the wait time was much longer than expected. We have a shuttle that we try to make available for customers if their vehicle is going to take longer than expected. Between Covid protocals that are still in places, as well as being short staffed, wait times are sometimes longer than we would like them to be. We greatly apologize for the time we took and please know we appreciate your business and will do better next time.

May 06, 2022 -

tina90 responded

Between 8 am and 1:40 pm I was at your establishment I saw at least 15 people coming and going , I don’t think your excuse of personnel shortage is valid, find something new..

May 06, 2022

The Jim Ellis staff is friendly, knowledgeable and honest. They are great to work with. More

by MARSKI
Recommend Dealer
Yes
Employees Worked With
Jaylan Jackson
May 09, 2022 -

Jim Ellis Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 06, 2022

Everyone working there was very personable and helpful throughout the whole process. I had a great experience overall would definitely recommend! More

by KARLYCS56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Thomas , Zane Cobb
May 09, 2022 -

Jim Ellis Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 06, 2022

I was very pleased with the service I received when I brought one of our trucks in for an oil change and some electrical repair. They accomplished both, in a timely manner. I look forward to using this d More

by David_lampp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonja Brown
May 09, 2022 -

Jim Ellis Chevrolet responded

Hi, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

May 06, 2022

Great place to go to buy a car. The process was short compared to other places More

by lowe_william10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Burby
May 06, 2022 -

Jim Ellis Chevrolet responded

William, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Expect the Best! General Manager Ralph Sorrentino

May 05, 2022

I had a really good experience getting my HVAC repaired. It took no time at all. More

by fritzgjoseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms. Loan Pham
May 06, 2022 -

Jim Ellis Chevrolet responded

Thank you for choosing Jim Ellis Chevrolet, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault

May 05, 2022

Great customer service and support my representative was great the same one that help me always Mr . Reggie. Thank More

by SHIRLEY.BROWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
May 06, 2022 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your feedback with us, Shirley. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Expect the Best! Service Manager Mr. David Theriault

May 05, 2022

A little long wait on my first visit but Elise went the extra mile and provided excellent customer service on my second visit More

by DLWESLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elise Schaaf
May 06, 2022 -

Jim Ellis Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Elise and our team here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

May 05, 2022

I experienced great service as usual. My service representative Loan is so helpful and goes beyond the call of duty to ensure I’m satisfied with any repairs. More

by fritzgjoseph
Recommend Dealer
Yes
Employees Worked With
Loan pp
May 06, 2022 -

Jim Ellis Chevrolet responded

Thank you for sharing your thoughts about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

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