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Jim Ellis Chevrolet

Atlanta, GA

Overview
Reviews
4.5
4,252 Reviews
Call Dealership (678) 735-4758

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,252 reviews

May 10, 2022

Charles Pryor did a fantastic job. Very courteous, professional and I would request his service again. More

by JEFFREY19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Pryor
Report | Print
May 11, 2022 -

Jim Ellis Chevrolet responded

Thank you for the kind words for Charles and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Expect the Best! Service Manager Mr. David Theriault

May 10, 2022

Everything went smooth, the services are great. Took care of a lot of problems for me, and they offered home delivery, which is wonderful. More

by ares.gksl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zane Cobb
Report | Print
May 11, 2022 -

Jim Ellis Chevrolet responded

Thanks for sharing your thoughts about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! General Manager Ralph Sorrentino

May 10, 2022

I thought I was doing the right thing by taking my car to the dealership for good service. Got totally ripped off!!! Had a leak under the car. They did not fixed the problem and charged over $3,000. Returned More

by glantzent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Harvey Toure
Report | Print
May 14, 2022 -

Jim Ellis Chevrolet responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

May 18, 2022 -

glantzent responded

Andy Glantz 678-467-3547

May 10, 2022

Great team at Jim Ellis Chevrolet! They will take care of you! Great customer service! More

by Service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
Report | Print
May 11, 2022 -

Jim Ellis Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Jim Ellis Chevrolet. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

May 10, 2022

The staff was patient, knowledgeable and phenomenal and now I'm a happy customer!!! KEEP UP THE GOOD WORK!!!! More

by LaShai Jones-Rosser
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Durham
Report | Print
May 11, 2022 -

Jim Ellis Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! General Manager Ralph Sorrentino

May 09, 2022

Outside of my consultation, 4hr wait time was not pleasant. But the work done, I understand. Katie was AWESOME More

by MBussey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie
Report | Print
May 10, 2022 -

Jim Ellis Chevrolet responded

We are very happy to hear that Katie provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault

May 09, 2022

Terrible, a waste of time. I spend more than 500 dollars and just got a oil change More

by Asinglet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None
Report | Print
May 13, 2022 -

Jim Ellis Chevrolet responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We would appreciate the opportunity to touch base with you and address your concerns. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

May 09, 2022

The work that was done was done well. The concern I had was, I set an appointment and then dropped my car off only for it to sit for 2+ days waiting to be seen. On the third day I was tol More

by Jim Meade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles prayor
Report | Print
May 10, 2022 -

Jim Ellis Chevrolet responded

Thank you for your honest feedback, Jim. We will be sure to share your comments with the team, and please don't hesitate to contact Ralph Sorrentino, General Manager, directly at rsorrentino@jimellis.com if you would like to discuss this in more detail. We appreciate your business and hope to see you again here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

May 09, 2022

I was in an out in under an hr for my oil change. My advisor Catherine Jackson was great! I only go to Jim Ellis Chevrolet of Atlanta. Thanks for the great service More

by LT.WORKN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Catherine Jackson
Report | Print
May 10, 2022 -

Jim Ellis Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

May 08, 2022

Always helpful and friendly. My dealer for several years. Service and parts department are top notch. More

by Iceman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Prayor , Vladimir Kochubey
Report | Print
May 09, 2022 -

Jim Ellis Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

May 10, 2022 -

Jim Ellis Chevrolet responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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