Back

Jim Ellis Chevrolet

Atlanta, GA

4.5
4,252 Reviews

5900 Peachtree Blvd.

Atlanta, GA

30341

Directions

By Type

Showing 4,252 reviews

June 06, 2022

I was told up front it would take 3 days to diagnose the cause of the AC failure. My car was repaired in 6 days. In discussions with service advisor I understand the problem is your short staff for quality More

by FEW2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
Jun 07, 2022 -

Jim Ellis Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Expect the Best! Service Manager Mr. David Theriault

June 06, 2022

I had the pleasure of having Elise as my sales prep. Omg she was amazingly impressive. Her customer service skills and knowledge was intriguing. Thanks to her kindness and professionalism, you all now h More

by Taylorcarlo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elise Schaaf
Jun 07, 2022 -

Jim Ellis Chevrolet responded

We are very happy to hear that Elise provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault

June 04, 2022

Almost $200 just to look at my car. Wanted to charge $1700 for a tuneup and spark plugs and some other gold service cleaning. Also added over $20 in miscellaneous fees More

by fletchergriffitts
Recommend Dealer
No
Employees Worked With
Someone
Jun 09, 2022 -

Jim Ellis Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

June 04, 2022

Great service fast reliable and excelent. The guys really take care of everything big and small. More

by Dilyana Kovacheva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Masters, Vladimir Kochubey
Jun 06, 2022 -

Jim Ellis Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Expect the Best! Service Manager Mr. David Theriault

June 04, 2022

Everythingthing was amazing from starting to finish! My Rep Ratanzin was the best hands down.!!!! Great communication , follow up calls and customer service was on point. More

by curtsyk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ratanzia
Jun 06, 2022 -

Jim Ellis Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

June 04, 2022

Great service by Katy Jackson at Jim Ellis. Very efficient timely and good advice provided by her More

by rshridar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katy Jackson
Jun 06, 2022 -

Jim Ellis Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Expect the Best! Service Manager Mr. David Theriault

June 03, 2022

Professional and easy to do business with. They delivered what they promised and exceeded my expectations! More

by davidsmith0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Stagmaier
Jun 03, 2022 -

Jim Ellis Chevrolet responded

Thank you for taking the time to write this review, David! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Jim Ellis Chevrolet are glad to have you as a customer. Expect the Best! General Manager Ralph Sorrentino

June 03, 2022

I've been coming in to the dealership since November about my brakes that are constantly squealing and so far the service department has not resolved the issues and I had to sit at the shop more than fi More

by AIRMASTERS.DP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darral Porter
Jun 09, 2022 -

Jim Ellis Chevrolet responded

Thank you for your review. We're sorry you didn't have a better experience and understand your frustration. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out and discuss how we can turn this situation around for you. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

June 03, 2022

I had the most wonderful experience at Jim Ellis Chevrolet Zane worked really hard to get the me the best deal possible and he did just that my experience was quick and effortless I couldn’t be more More

by deluxxcleanteam2002
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zane Cobb
Jun 03, 2022 -

Jim Ellis Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet, we hope you enjoy your new Trailblazer! Expect the Best! General Manager Ralph Sorrentino

June 03, 2022

Jim Ellis very reliable company over the years I have been please with their service keep doing what you do great job. Thank More

by SHIRLEY.BROWN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey, Reggie Stagmaier
Jun 06, 2022 -

Jim Ellis Chevrolet responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

...
163
...