
Jim Ellis Chevrolet
Atlanta, GA
Filter Reviews by Keyword
By Type
Showing 4,252 reviews
I was told up front it would take 3 days to diagnose the cause of the AC failure. My car was repaired in 6 days. In discussions with service advisor I understand the problem is your short staff for quality cause of the AC failure. My car was repaired in 6 days. In discussions with service advisor I understand the problem is your short staff for quality technicians. Perhaps my car could have been given a repair time and number when it would be my time and I could return to the dealer for repair after waiting 6 days. Too bad you no longer Provide a loner car. However service advisor, VK was excellent and kept me advised during the process. More
I had the pleasure of having Elise as my sales prep. Omg she was amazingly impressive. Her customer service skills and knowledge was intriguing. Thanks to her kindness and professionalism, you all now h Omg she was amazingly impressive. Her customer service skills and knowledge was intriguing. Thanks to her kindness and professionalism, you all now have a loyal customer here. More
Almost $200 just to look at my car. Wanted to charge $1700 for a tuneup and spark plugs and some other gold service cleaning. Also added over $20 in miscellaneous fees Wanted to charge $1700 for a tuneup and spark plugs and some other gold service cleaning. Also added over $20 in miscellaneous fees More
Everythingthing was amazing from starting to finish! My Rep Ratanzin was the best hands down.!!!! Great communication , follow up calls and customer service was on point. My Rep Ratanzin was the best hands down.!!!! Great communication , follow up calls and customer service was on point. More
I've been coming in to the dealership since November about my brakes that are constantly squealing and so far the service department has not resolved the issues and I had to sit at the shop more than fi about my brakes that are constantly squealing and so far the service department has not resolved the issues and I had to sit at the shop more than five times and constantly calling about the issue and it never gets resolved More
I had the most wonderful experience at Jim Ellis Chevrolet Zane worked really hard to get the me the best deal possible and he did just that my experience was quick and effortless I couldn’t be more Chevrolet Zane worked really hard to get the me the best deal possible and he did just that my experience was quick and effortless I couldn’t be more pleased with my 2022 TrailBlazer . New Car Smell !! More