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Jim Ellis Chevrolet

Atlanta, GA

4.5
4,252 Reviews

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,252 reviews

June 07, 2022

Mark my sales was amazing! Someone assist me with a warranty and she was awesome too! The two delivery guys were very kind and provided an exceptional end to a perfect expei More

by EXECDIRECTOR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Two delivery guys, David and ? Amazing, Mark Estrella, Franchely Reyes
Jun 07, 2022 -

Jim Ellis Chevrolet responded

Thanks for your feedback on your recent visit to Jim Ellis Chevrolet. I'm glad to hear that Mark was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle! Expect the Best! General Manager Ralph Sorrentino

June 07, 2022

Awesome, great customer service, overall love how ya'll point all the flaws on the car that needs attention, I really appreciate that! More

by HARPJ21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elise Schaaf
Jun 07, 2022 -

Jim Ellis Chevrolet responded

Thanks for sharing your thoughts about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

June 07, 2022

My service advisor was very friendly and full of knowledge. My vehicle was serviced within the promised time. More

by chyoung523
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
Jun 07, 2022 -

Jim Ellis Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Jim Ellis Chevrolet. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

June 07, 2022

Unresponsive, slow, & frustrating. I Will not be returning. My rep Sonya is not good at her job and would not return text messages. I had to show up and demand my car back. More

by jamesddavis369
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Sonya brown
Jun 10, 2022 -

Jim Ellis Chevrolet responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind, what is your full name so that we can check our system and review your service history? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

June 07, 2022

Keneil worked to understand what I wanted and needed in a vehicle. I drove off the lot with just that. More

by Anthony Crane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keneil Downer
Jun 07, 2022 -

Jim Ellis Chevrolet responded

Anthony, thank you for sharing your thoughts about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! General Manager Ralph Sorrentino

June 07, 2022

I had the pleasure of working with Reggie, an extremely knowledgeable C8 expert, who kept me informed throughout the lengthy process to get my custom ordered C8. He was always courteous and professional an More

by SLC60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Stagmaier
Jun 07, 2022 -

Jim Ellis Chevrolet responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new C8. We truly appreciate your feedback! Expect the Best! General Manager Ralph Sorrentino

June 07, 2022

El personal fue muy amable. El servicio excelente y una gran oportunidad de compra obtuve More

by Sherly Puentes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franchely Reyes, Luis Gonzalez-Brands
Jun 07, 2022 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Expect the Best! General Manager Ralph Sorrentino

June 06, 2022

Service writers are all professionals never had a problem with time or concern to help me. Thanks Jim Ellis More

by JIMSVIPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
Jun 07, 2022 -

Jim Ellis Chevrolet responded

Thank you, Jim, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault

June 06, 2022

Excellent communication and follow up with battery replacement for Chevrolet Bolt. Elise did a great job More

by elliot1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elise Schaaf
Jun 07, 2022 -

Jim Ellis Chevrolet responded

Thank you, Elliot! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

June 06, 2022

Awesome job done with my battery recall service. They washed my car when the job was done. Thank you. More

by WINNYPOOH1014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey, Elise Schaaf, David Theriault
Jun 07, 2022 -

Jim Ellis Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

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